Logistics Customer Support Specialist
1 month ago
The Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information on shipments and logistics
- Escalate complex issues to senior team members or management as needed
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction targets and quality assurance standards
- High school certificate or equivalent
- Ability to work evenings and/or weekends
- Strong communication and interpersonal skills
- Basic proficiency in Microsoft Office Suite
- Ability to multi-task and demonstrate attention to detail and accuracy
- Minimum 1 year of customer service experience
C.H. Robinson Oceania is a proud Equal Opportunity employer offering flexible work arrangements and a range of career development opportunities. Our team is passionate about delivering smarter solutions for our clients, and we value a diverse and inclusive work environment.
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Logistics Customer Support Specialist
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Keilor Park, Victoria, Australia C.H. Robinson Full timeThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service to our clients. This position is responsible for handling customer inquiries, resolving issues, and providing timely support to ensure customer satisfaction.Key Responsibilities:Respond to customer calls, chats, and emails in a timely and...
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Logistics Customer Support Specialist
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Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Logistics Customer Support Specialist
1 month ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Logistics Customer Support Specialist
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Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Logistics Customer Support Specialist
2 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Logistics Customer Support Specialist
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Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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Logistics Customer Support Specialist
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Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
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