Logistics Customer Support Specialist
2 weeks ago
The Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and up-to-date information on shipments and logistics
- Escalate complex issues to senior team members or management as needed
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction targets and quality assurance standards
- High school certificate or equivalent
- Ability to work evenings and/or weekends
- Strong communication and interpersonal skills
- Basic proficiency in Microsoft Office Suite
- Ability to multi-task and demonstrate attention to detail and accuracy
- Minimum 1 year of customer service experience
C.H. Robinson Oceania is an equal opportunity employer offering flexible work arrangements and a range of career development opportunities. Our team is passionate about delivering smarter solutions for our clients, and we value a diverse and inclusive work environment.
-
Logistics Customer Support Specialist
14 hours ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service to our clients. This position is responsible for handling customer inquiries, resolving issues, and providing timely support to ensure customer satisfaction.Key Responsibilities:Respond to customer calls, chats, and emails in a timely and...
-
Logistics Customer Support Specialist
6 days ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
1 month ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
2 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
2 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
4 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
3 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
1 month ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
3 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
2 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by providing timely and effective solutions to customer inquiries and issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key...
-
Logistics Customer Support Specialist
5 days ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by addressing customer inquiries, resolving issues, and providing solutions to site-related problems. This role requires strong communication and interpersonal skills, as well as the ability to work independently with minimal...
-
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryWe are seeking a highly skilled Contract Logistics Customer Support Representative to join our team. As a Contract Logistics Customer Support Representative, you will be responsible for providing world-class customer service to our clients by answering general questions about our platform and shipping, performing routine tracking and tracing of...
-
Global Logistics Coordinator
2 months ago
Keilor Park, Victoria, Australia C.H. Robinson Worldwide, Inc. Full timeJob SummaryThe Global Forwarding Agent is a critical role within our organization, responsible for managing and operating the shipment lifecycle for assigned accounts. This position requires a high level of expertise in international shipping, customs procedures, and financial components of shipments.Key ResponsibilitiesOperational ExcellenceDevelop and...
-
Customer Service Representative
1 month ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative plays a vital role in delivering exceptional customer service by addressing customer inquiries, resolving issues, and providing timely solutions. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.Key...
-
Customer Service Representative
4 days ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryThe Contract Logistics Customer Support Representative is a customer-facing role that involves providing world-class service to clients. This position requires strong communication and problem-solving skills, as well as the ability to work independently with minimal supervision.Key ResponsibilitiesThe duties and responsibilities of this position...
-
Customer Service Representative
3 weeks ago
Keilor Park, Victoria, Australia C.H. Robinson Full timeJob SummaryWe are seeking a highly skilled Contract Logistics Customer Support Representative to join our team at C.H. Robinson Oceania. As a key member of our customer-facing team, you will be responsible for providing world-class customer service, resolving issues efficiently, and ensuring customer satisfaction.Key ResponsibilitiesProvide exceptional...
-
Customer Support Specialist
1 week ago
Noble Park, Victoria, Australia In Vitro Technologies Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our national Customer Support Centre in Noble Park, Melbourne.As a Customer Support Specialist, you will be responsible for providing exceptional customer service experience, providing product and services information, addressing daily enquiries, and assisting...
-
Customer Support Specialist
13 hours ago
Noble Park, Victoria, Australia In Vitro Technologies Pty Ltd Full timeAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our national Customer Support Centre in Melbourne. As a key member of our team, you will provide exceptional customer service, product information, and support to our customers across Australia and New Zealand.Key Responsibilities:Provide timely and accurate responses to...
-
Global Forwarding Specialist
1 month ago
Keilor Park, Victoria, Australia C.H. Robinson Worldwide, Inc. Full timeJob Title: Global Forwarding AgentAt C.H. Robinson Oceania, we are seeking a highly skilled and experienced Global Forwarding Agent to join our team. As a key member of our operations team, you will be responsible for managing and operating the shipment lifecycle for our assigned accounts.Key Responsibilities:Manage and execute tasks for each shipment,...
-
Global Forwarding Specialist
5 days ago
Keilor Park, Victoria, Australia C.H. Robinson Worldwide, Inc. Full time**Job Summary**The Global Forwarding Agent plays a critical role in managing and operating the shipment lifecycle for assigned accounts. This position requires strong communication and problem-solving skills to ensure customer requirements are met accurately and timely.Key Responsibilities:Manage and coordinate shipments from purchase order issuance to...