Customer Service Ambassador

2 months ago


Toowoomba, Queensland, Australia PFD Food Services Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at PFD Food Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Process customer orders and/or requests in a timely and accurate manner.
  • Perform administrative tasks as required to support the smooth operation of our customer service team.
Key Competencies, Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Previous experience in a customer-facing role, preferably in the food service industry.
  • Strong computer skills, including proficiency in Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

We offer a competitive remuneration package, including superannuation and other staff benefits. As a valued member of our team, you will have the opportunity to develop your skills and career in a dynamic and supportive environment.



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