Strategic Client Solutions Manager
2 weeks ago
Role Overview: We are seeking an experienced Enterprise Client Solutions Manager to join our team at Reward Gateway. This role will be responsible for delivering high-quality services to our clients, focusing on their people and business goals. The successful candidate will have a strong track record of developing and maintaining strategic partnerships with clients, driving revenue growth, and improving employee engagement.
Key Responsibilities:
- Develop and maintain strategic partnerships with clients to understand their business and people goals.
- Work closely with clients to develop and execute highly personalized, strategic account plans to drive usage and adoption.
- Drive revenue growth by identifying and pursuing opportunities to provide additional solutions to clients.
- Ensure client retention by building strong relationships and delivering exceptional service.
- Work collaboratively with cross-functional teams to achieve business objectives.
Requirements:
- Proven experience in a client-facing role, with a strong track record of developing and maintaining strategic partnerships.
- Experience in managing B2B Enterprise or upper Enterprise client portfolios, driving usage and adoption through strategic account plans.
- Excellent negotiation, communication, and presentation skills.
- Ability to work collaboratively with cross-functional teams to achieve business objectives.
What We Offer:
- Opportunity to work with a leading company in the employee engagement and rewards space.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
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