Account Manager for Strategic Client Solutions

2 days ago


Sydney, New South Wales, Australia Consilio LLC Full time

Job Summary

The Manager, Strategic Client Solutions will be the primary strategic account manager for Consilio LLC. This role is responsible for maintaining and expanding relationships with key accounts that generate staffing revenue and/or eDiscovery services revenue. The successful candidate will be assigned a portfolio of named accounts and will be responsible for account management, retention, and year-over-year revenue growth through the expansion of new service lines.

Key Responsibilities

  • Protect existing business and grow total account revenue by serving as the central point of contact for account information, issue escalation and resolution, and relationship management.
  • Map and track whitespace within each account and create and execute a plan to grow Consilio services accordingly.
  • Broaden and deepen relationships with each account by asking questions to generate leads with buyers in different business units globally.
  • Promote Consilio's eDiscovery, review, consulting, and staffing service lines in all client locations and involve local experts and Business Developers as necessary.
  • Facilitate cross-jurisdictional support for global matters.

Qualifications

  • 4-year degree from an accredited university.
  • Minimum of 5 years of legal-industry sales or account management experience. Prefer extensive experience working with global and/or Fortune 200 Corporations.
  • A flexible approach to communication and ability to adapt message quickly to the appropriate level or function.
  • High attention to detail and self-starter motivation.
  • A highly intelligent and energetic executive attitude with the ability to quickly assess business situations and act in an informed and decisive manner.
  • Excellent written and verbal skills to articulate complex subject matter to non-technical audiences.


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