Fertility Navigator
4 days ago
Genea is a forward-thinking fertility clinic dedicated to delivering exceptional patient experiences. Our team-oriented environment fosters collaboration and innovation, allowing us to make a meaningful impact in the lives of individuals and families.
We are seeking a highly skilled Fertility Navigator to join our team on a 12-month maternity leave cover, beginning in early 2025. This part-time role involves working Monday, Thursday, Friday, and every second Saturday, with a flexible schedule that includes some evening hours.
The ideal candidate will possess hands-on experience in the fertility field, excellent communication skills, and the ability to stay calm under pressure while handling sensitive information. Proficiency in Salesforce CRM and Microsoft Office is a plus.
This is an exciting opportunity to be part of a close-knit team that prioritizes patient care and support. As a Fertility Navigator, you will play a vital role in guiding patients through their fertility journey, providing them with seamless and compassionate experiences.
Responsibilities include:
- Managing phone calls, website inquiries, chat messages, and emails to guide prospective patients to an appointment with a Genea Fertility GP or Specialist
- Nurturing patient relationships and following up to ensure they move smoothly through their fertility journey
- Delivering best-in-class enquiry handling and appointment booking to offer a comprehensive service to all patients
- Working closely with team members to support overall team goals and contribute to continuous improvement for best patient outcomes
Qualifications
The ideal candidate should have;
- Fertility experience essential – understanding the unique needs and sensitivities in fertility care is key
- Excellent communication skills (both verbal and written) to connect with patients with empathy and clarity
- Ability to stay calm and professional under pressure while handling sensitive information
- High attention to detail and commitment to continuous improvement
- Experience with Salesforce CRM and Microsoft Office is a plus
Salary: $60,000 - $80,000 per annum, depending on experience, with opportunities for growth and development. Benefits include Glow, a rewards and recognition portal offering discounts at over 350 retailers, as well as access to recipes, fitness classes, and mindfulness sessions. We also offer balance, learning and development opportunities, and certified family-friendly workplace status, including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support, access to prima for support, breastfeeding rooms, and remote working options.
-
Fertility Care Navigator
2 weeks ago
Sydney, New South Wales, Australia Genea Full timeAbout GeneaGenea is a company dedicated to supporting individuals and couples on their fertility journey. We provide a comprehensive and compassionate service to help patients achieve their reproductive goals.As a Fertility Concierge, you will play a vital role in guiding patients through this journey. You will be responsible for managing phone calls,...
-
Fertility Journey Coordinator
7 days ago
Sydney, New South Wales, Australia Genea Full timeAt Genea, we pride ourselves on creating a supportive and inclusive environment for individuals and couples navigating the complexities of fertility. Our team is passionate about delivering exceptional patient care, and we're seeking a dedicated Fertility Concierge to join our close-knit group.About the RoleThis part-time position offers the perfect...
-
Fertility Journey Support Specialist
4 days ago
Sydney, New South Wales, Australia Genea Full timeRole OverviewThis part-time Fertility Concierge role is designed to provide exceptional support and guidance to individuals and couples navigating their fertility journey.As a key member of the Genea team, you will be responsible for managing inquiries, nurturing patient relationships, and delivering best-in-class service to ensure seamless patient...
-
Sydney, New South Wales, Australia Fisher Investments Full timeOverviewFisher Investments Australasia Pty Ltd is dedicated to providing exceptional service to our high-net-worth clients. As a Client Service Associate, you will play a crucial role in forming relationships with clients and supporting them in navigating their financial futures.The Opportunity:You will be responsible for managing all operational aspects of...
-
Mortgage Services Specialist
7 days ago
Sydney, New South Wales, Australia Challenger Full timeAbout UsChallenger Limited is a leading investment management firm managing a significant portion of Australia and New Zealand's mortgage portfolios. We are committed to providing our customers with financial security for a better retirement.Job DescriptionWe are seeking a highly skilled Mortgage Services Specialist to join our Contact Centre Operations team...
-
Client Service Associate
1 month ago
Sydney, New South Wales, Australia Fisher Investments Full timeOverviewFisher Investments Australasia Pty Ltd is a leading investment management firm that offers a unique opportunity for individuals to build a lifelong career in the finance industry.As a Client Service Associate, you will play a critical role in forming relationships with high-net-worth clients to provide them with support in navigating their financial...
-
Sydney, New South Wales, Australia Eucalyptus Full timeAbout EucalyptusEucalyptus, a pioneering digital healthcare company, is revolutionizing the patient experience. Founded in Australia in 2019, we have successfully helped over 500K patients globally by combining technology, design, and operational excellence.Our mission is to solve the world's biggest healthcare challenges - think fertility, and behavioural...
-
Financial Market Development Specialist, NSW
2 days ago
Sydney, New South Wales, Australia Challenger Limited Full timeAbout Challenger LimitedChallenger Limited is a leading Australian wealth management company that offers a range of investment and insurance products to help individuals achieve their long-term financial goals.Salary: $120,000 - $180,000 per annumJob DescriptionWe are seeking an experienced Business Development Manager to join our highly regarded Retirement...
-
Operational Finance Specialist
4 days ago
Sydney, New South Wales, Australia Fisher Investments Full timeOverviewFisher Investments Australasia Pty Ltd (FIA) is a dynamic financial services company that seeks to better the investment universe by prioritizing clients' interests. As an Operational Finance Specialist in our Private Client Group, you will play a vital role in forming relationships with high-net-worth clients to provide them with support in...
-
Business Risk Consultant
9 hours ago
Sydney, New South Wales, Australia BDO Australia Full timeAbout BDOWe empower individuals to unlock their potential by delivering exceptional advisory, audit, and accounting services. Our wide range of offerings enables us to make a meaningful impact on our clients' businesses.Our RAS teams provide comprehensive risk solutions to help organisations navigate complex challenges and opportunities. This includes risk...
-
Head of Business Performance and Analytics
4 weeks ago
Sydney, New South Wales, Australia Tideri Jobbörse Full timeAbout the RoleWe are seeking an experienced Finance leader to oversee our Funds Management Performance & Analytics function, leading the charge in providing strategic insights and partnering with senior management across multiple high-impact initiatives.Key Responsibilities:Lead and inspire a small, high-performing team to deliver business performance,...
-
Senior Consultant – Internal Audit
4 weeks ago
Sydney, New South Wales, Australia BDO Australia Full timeAbout BDO AustraliaWe empower people and realise possibilities by hiring and developing exceptional talent to deliver advisory, audit, and accounting services.Our Risk Advisory Team provides risk solutions to help clients navigate challenges, changes, and opportunities.The services we offer include:Internal AuditOutsourced Risk Management tasksProcesses...
-
Lead Advanced Systems Architect
4 days ago
Sydney, New South Wales, Australia Anduril Full timeAbout AndurilAnduril Industries is a pioneering defense technology company dedicated to revolutionizing U.S. and allied military capabilities with cutting-edge technology. By leveraging the expertise, innovation, and business model of leading companies, Anduril is transforming the defense industry's approach to system design, development, and deployment.Our...
-
Strategic Account Manager
2 days ago
Sydney, Australia CRU International Full timeSydney, Australia 08 October 2024 **Our global Sales team is growing! We are seeking a highly motivated Strategic Account Manager to join our global Sales team. In this role, you will be responsible for managing and growing key client relationships, identifying new business opportunities, and ensuring that our clients receive the highest level of...
-
People Operations Partner, Projects
1 week ago
Sydney, Australia Careers at Eucalyptus Full time**Eucalyptus** (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health. Founded in Australia in 2019, we have now helped over 500K patients globally by...
-
People Operations Partner, Projects
1 week ago
Sydney, Australia Eucalyptus Full timeEucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.Founded in Australia in 2019, we have now helped over 500K patients globally by...
-
Area Vice President, Sales, Anz
5 months ago
Sydney, Australia Braze Full timeAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...
-
Australia/new Zealand Client Service Associate
3 months ago
Sydney, Australia Fisher Investments Full timeInvesting can be one of the most important and nerve-racking aspects of people’s lives. At Fisher Investments Australasia Pty Ltd (FIA), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their financial...
-
Australian/new Zealand Investment Counsellor
3 months ago
Sydney, Australia Fisher Investments Full timeStop prospecting! Come join our firm as an Investment Counsellor for a provided roster of high-net-worth clients. Fisher Investments Australasia PTY Ltd (FIA) has developed a specialized approach focused on our high-net-worth clients. With a firm structure that practices separation of sales and client service, you don't have to wear the "many hats" of a...
-
Collections Advisor
2 months ago
Sydney, Australia Challenger Full timeChallenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...
-
Sales Coordinator
3 weeks ago
Sydney, Australia Seven West Media Full time**Categories**: Sales Join Seven Network as our new Sales Coordinator in Sydney! **The Opportunity**: We're offering a fantastic entry-level opportunity for dynamic individuals eager to learn and develop a career in media sales. Reporting directly to the Sales Manager, this role promises future growth and endless possibilities! As a Sales Coordinator,...
-
Collections Officer
2 months ago
Sydney, Australia Challenger Limited Full timeJoin us as a Collections Officer supporting our New Zealand customers, based in Sydney. Challenger Mortgage Management (CMM) is at the forefront of mortgage servicing, leveraging cutting-edge technology on a best-in-class Salesforce platform to manage diverse mortgage portfolios for our investors.As we continue to grow, we are seeking a dedicated and...
-
Australian Account Executive
5 months ago
Sydney, Australia Fisher Investments Europe Full timeAustralian Account Executive **Overview** Are you interested in sales and passionate about helping clients? If so, then we're looking for you! We are building a team of motivated salespeople, committed to improving our clients' financial futures. As an Account Executive, you will engage on the phone with high-net-worth individuals all across Australia who...
-
Client Service and Operations Associate
5 months ago
Sydney, Australia Fisher Investments Europe Full timeClient Service and Operations Associate **Overview** Investing can be one of the most important and nerve-racking aspects of people's lives. At Fisher Investments Australia®, we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support...
-
Australian Investment Counsellor
5 months ago
Sydney, Australia Fisher Investments Europe Full timeAustralian Investment Counsellor **Overview** Are you passionate about building relationships and financially educating clients? Are you interested in expanding your career and working with our high-net-worth Australian clients? Fisher Investments Australia® is our newest development within a globally diverse privately held investment firm. Join our team...
-
Executive Assistant, Sydney
6 months ago
Sydney, Australia Verkada Full time**Who We Are**: - Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. - Designed with simplicity and scalability in mind,...
-
Change Manager
4 weeks ago
Sydney, Australia BDO Full time**About BDO** At BDO Australia, our why is _‘empowering people, realising possibilities’_. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services. **About the Role** The Enterprise Program Management Office (EPMO) is a small team that work on both ICT and...
-
Australian Investment Counsellor
6 months ago
Sydney, Australia Fisher Investments Europe Full timeAustralian Investment Counsellor **Overview** Stop prospecting! Come join our firm as an Investment Counsellor for a provided roster of high-net-worth clients. Fisher Investments Australia® has developed a specialized approach focused on our high-net-worth clients. With a firm structure that practices separation of sales and client service, you don't have...
-
Communications Manager, Brand
1 month ago
Sydney, Australia Eucalyptus Full timeHealthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!About EucalyptusEucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest...
-
Australia/New Zealand Client Service Associate
4 months ago
Sydney, Australia Fisher Investments Full timeOverview Investing can be one of the most important and nerve-racking aspects of people’s lives. At Fisher Investments Australasia Pty Ltd (FIA), we believe your career goals and your desire to help others should go hand-in-hand. As a Client Service Associate (CSA), you will form relationships with clients to give them support in navigating their...
-
Australian/New Zealand Investment Counsellor
4 months ago
Sydney, Australia Fisher Investments Full timeOverview Stop prospecting! Come join our firm as an Investment Counsellor for a provided roster of high-net-worth clients. Fisher Investments Australasia PTY Ltd (FIA) has developed a specialized approach focused on our high-net-worth clients. With a firm structure that practices separation of sales and client service, you don't have to wear the "many...
-
Senior Data Engineer
1 month ago
Sydney, Australia Eucalyptus Full timeHealthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!About EucalyptusEucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest...
-
Business Development Representative
2 months ago
Sydney, Australia Braze Full timeAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...