Process Manager

4 weeks ago


Canberra, ACT, Australia Kinetic IT Full time

Process Manager

At Kinetic IT, we are seeking a skilled Process Manager to join our team. As a Process Manager, you will be responsible for overseeing and managing process execution in an ITIL-aligned, IT Service Management environment.

This is a permanent, full-time position based onsite in Canberra, ACT with some flexible working arrangements available.

Key Responsibilities:

  • Hold ACTIVE status & maintain a minimum Government Security Clearance
  • Strong documentation and clear writing skills for processes and work instructions
  • Confident and experienced in stakeholder collaboration to build influential relationships and lead forums and meetings.
  • Experience of overseeing & managing process execution in an ITIL-aligned, IT Service Management environment.
  • High level interpersonal and relationship management skills
  • ITIL and/or SIAM certifications

About Kinetic IT

We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community.

The Kinetic IT Difference

  • Flexible working, paid parental leave, and other benefits tailored to your individual goals.
  • Regular fun company and social events – Sundowner, Family Fun Day, Quiz Night, and End of Year Party
  • Vendor Exam Support, ITIL V4 Training and Communities of Practise groups
  • Dedicated professional development reviews every 6 months, with monthly follow ups.
  • An open and supportive culture where we respect all people and individuals, and everyone has a voice

Check out more at kineticit.com.au


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