Process Manager
3 weeks ago
Process Manager
At Kinetic IT, we are seeking a skilled Process Manager to join our team. This role will involve working closely with our Federal Government customer to lead their enterprise Service Integration & Management (SIAM) framework.
This is a permanent, full-time position based onsite in Canberra, ACT, with some flexible working arrangements available.
To be successful in this role, you will need to have:
- Active status and a minimum Government Security Clearance
- Strong documentation and clear writing skills for processes and work instructions
- Confident and experienced in stakeholder collaboration to build influential relationships and lead forums and meetings
- Experience of overseeing and managing process execution in an ITIL-aligned, IT Service Management environment
- High-level interpersonal and relationship management skills
- ITIL and/or SIAM certifications
About Kinetic IT
We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. We take pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community.
The Kinetic IT Difference
- Flexible working, paid parental leave, and other benefits tailored to your individual goals
- Regular fun company and social events
- Vendor Exam Support, ITIL V4 Training, and Communities of Practise groups
- Dedicated professional development reviews every 6 months, with monthly follow-ups
- An open and supportive culture where we respect all people and individuals, and everyone has a voice
Check out more at kineticit.com.au
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