Process Manager

4 days ago


Canberra, ACT, Australia Kinetic IT Full time

Job Title: Process Manager - Change Governance Specialist

About the Role:

We are seeking an experienced Process Manager to lead our customer's enterprise Service Integration & Management (SIAM) framework in Canberra. This role will focus on change management and project governance, ensuring alignment and consistency within the SIAM environment.

About You:

  • You hold an ACTIVE status and maintain a minimum Government Security Clearance
  • You possess strong documentation and clear writing skills for processes and work instructions
  • You are confident and experienced in stakeholder collaboration, with a proven ability to build influential relationships and lead forums and meetings
  • You have experience overseeing and managing process execution in an ITIL-aligned, IT Service Management environment
  • You have high-level interpersonal and relationship management skills
  • You hold ITIL and/or SIAM certifications

About Us:

Kinetic IT is a recognised market leader in delivering high-quality technology solutions to large public, private, and government organisations. We pride ourselves on exceptional service that exceeds our customers' expectations and positively contributes to our industry and community.

The Kinetic IT Difference:

  • We offer flexible working arrangements, paid parental leave, and other benefits tailored to your individual goals
  • We host regular fun company and social events – Sundowner, Family Fun Day, Quiz Night, and End of Year Party
  • We provide Vendor Exam Support, ITIL V4 Training, and Communities of Practise groups
  • We conduct dedicated professional development reviews every 6 months, with monthly follow-ups
  • We foster an open and supportive culture where we respect all people and individuals, and everyone has a voice

Benefits:

We estimate the salary for this role to be around $90,000 - $110,000 per annum, based on the location and requirements. If you are passionate about process management and leadership, and want to work with a dynamic team, please apply now


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