Luxury Concierge Team Lead

1 week ago

Manly West, Queensland, Australia beBeeConcierge Full time $50,000 - $80,000

Job Description

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We are seeking a seasoned professional to lead our Luxury Concierge team. As a key member of our front office team, you will be responsible for supervising and supporting the concierge team, ensuring seamless daily operations and exceptional guest experiences.

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Responsibilities:

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  • Supervise the concierge team and ensure timely and efficient execution of tasks.">
  • Maintain high standards of quality and service excellence in all interactions with guests.">
  • Collaborate with other departments to achieve team goals and objectives.">
  • Develop and implement strategies to improve team performance and productivity.">
  • Monitor and maintain accurate records and reports as required.">
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Requirements:

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To be successful in this role, you will need:

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  • Previous leadership experience in front office or concierge roles.">
  • Excellent communication and interpersonal skills.">
  • Able to work effectively in a fast-paced environment.">
  • Knowledge of opera cloud system preferred.">
  • Passion for delivering exceptional customer service.">
  • Able to make decisions independently and confidently.">
  • Available to work varied shifts.">
  • Australian driver's license.">
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Benefits:

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You will enjoy:

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  • Working in a beautiful coastal location.">
  • Competitive salary and benefits package.">
  • Opportunities for career growth and development.">
  • Recognition and rewards for outstanding performance.">
  • Discounted gym membership and other employee benefits.">
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About Us:

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We are a leading hospitality company dedicated to providing exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

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If you are a motivated and experienced professional looking for a new challenge, please apply now

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Qualifications

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  • Full Working Rights within Australia">
  • Hands on, natural born leader with the ability to nurture, develop and bring out the best in your team">
  • Ability to make decisions independently and confidently in high volume work situations">
  • Australian Drivers License">

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