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Manly Pacific Concierge Lead
3 weeks ago
Role Overview
We are seeking a dynamic and results-driven Concierge Team Leader to join our team at Manly Pacific.
The successful candidate will be responsible for leading the Concierge team and ensuring exceptional customer service is provided to our guests at all times.
This is an exciting opportunity for someone who is passionate about hospitality and has a proven track record of leadership experience in a fast-paced environment.
Key Responsibilities- Servicing Guests
- Team Supervision
- Operations Management
- Performance Evaluation
- Proven leadership experience in Front Office or Concierge role
- Full working rights within Australia
- Prior experience with Opera Cloud system preferred
- Passion for people and hospitality
- Natural leadership ability with a focus on nurturing and developing team members
- Ability to make decisions independently and confidently in high-volume work situations
- Excellent grooming standards
- Australian driver's license
- Work in front of the iconic Manly Beach
- Benefits Your Way - great team member benefits (up to 70% off for you to live it up across all Accor properties & restaurants)
- Employee Assistant Program, birthday day off, anniversary gifts, discounted gym membership and more
- Work for one of the most prestigious hotels in Sydney
- Dry-cleaning on us: you won't need to worry about ironing and/or washing your uniform on your days off
