Construction Administration Specialist

1 week ago


Derrimut, Victoria, Australia Randstad Full time

About the Role: Our client, a leading home construction firm located in the Western Suburbs, is seeking two skilled Pre-Construction Administrators. This position is vital for ensuring a smooth transition from the initial ground-breaking phase to the final move-in date.

Key Responsibilities:

  • Acquire all necessary approvals and information related to the development of secured properties.
  • Engage with clients in a professional and courteous manner consistently.
  • Maintain regular communication with customers to ensure clarity and effectiveness.
  • Prepare Client HIA Contracts with precision.
  • Oversee the process from sales approval through all subsequent construction milestones.
  • Manage a portfolio of clients awaiting construction.
  • Ensure timely responses to all client inquiries and maintain contact.
  • Follow up on financial approvals and confirm land title statuses.
  • Establish and uphold procedures and checklists for operational efficiency.
  • Ensure workflow processes are adhered to for all tasks.
  • Coordinate with all stakeholders to meet deadlines effectively.
  • Maintain organized electronic and physical filing systems for all project documentation.
  • Deliver exceptional customer service consistently.
  • Achieve targets and KPIs as outlined by the Team Leader or Operations Manager.
  • Collaborate with internal and external stakeholders to keep clients informed with accurate information.
  • Conduct contract signing appointments with clients.

Qualifications:

  • A minimum of 2-3 years of experience in residential construction administration is required.
  • Strong organizational skills with the ability to manage multiple priorities and tasks effectively.
  • A proactive attitude with a commitment to serving clients and prioritizing their needs.
  • Ability to understand client expectations and provide solutions that foster positive outcomes.
  • Exceptional relationship-building skills with a focus on exceeding client expectations.

Benefits:

  • Permanent position with an immediate start for the right candidate.
  • Opportunity to work in a supportive and close-knit team environment.
  • Positive workplace culture with engaged team members and valued clients.
  • Be part of a high-performing team dedicated to excellence.

At Randstad, we are committed to promoting equal employment opportunities and embracing diversity for the benefit of all. We encourage applications from individuals of all backgrounds.



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