Pre Site Administration

4 weeks ago


Derrimut, Victoria, Australia Randstad Australia Full time

Our client is an outstanding premier home builder based in the Western Suburbs. Due to growth we are looking for 2 experienced Pre Site Administrators to ensure seamless, and efficient service from breaking first ground to move in date.

This role is required to efficiently and effectively coordinate the administration and customer service process of this well-known and reputable home builder.

You will be responsible for:

Obtaining all relevant approvals, and information pertaining to the development of the secured landLiaising with clients in a professional, courteous and positive manner at all timesCommunicate with customers often to ensure effective communication is met at all times Preparing Client HIA ContractsManage from sales approval to all following construction milestones Managing a portfolio of pre-construction clientsMaintaining client contact and providing timely responses to all inquiriesFollowing up on finance approvalsConfirming and chasing up land title confirmationsEnsuring procedures and checklists are established and maintainedEnsuring work is processed through workflowDriving and coordinating all stakeholders to ensure deadlines are metAppropriate electronic and hard copy filing for all job filesDelivery of exceptional customer service at all times Meeting of targets and KPI's as set by Team Leader & or Operations Manager Liaising with Operational and Internal & External Stakeholders to ensure customers are well informed at all times with the correct information. Conducting contract signing appointments To be successful in this role you will have: 2-3 years experience in residential home building administration is essentialA much-organised approach to work, understands how to juggle a number of priorities and multi-tasking to ensure delivery on tasks is still in line with appropriate deadlines. A willing to serve and deliver attitude. Understands the need to service others and putting their priorities first. A positive and enthusiastic attitude towards others at all timesUnderstands customers and how to manage their expectations, has a genuine interest in helping people and resolving issues for people to provide a positive outcome. A great relationship builder driven by exceeding expectations and outstanding feedback Benefits: Permanent opportunity with an immediate start for the right personWork close to home and with a close knit teamGreat working environment with a positive team and good customersBe a part of a high performing team At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Pre Site Administation, construction, building, residential, home builder,
qualifications NA
education Secondary School/High School
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