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Administrative Support Specialist

2 months ago


Liverpool, Australia The Busy Group Full time

About the Role

We are seeking an experienced Administrative Support Specialist to join our team at The Busy Group. As an Administrative Support Specialist, you will play a critical role in supporting the Joint Transition Authority (JTA) coaches and team by providing administrative, customer service, and data support activities that contribute to the transition of eligible Australian Defence Force (ADF) Members from their military to civilian life.

Key Responsibilities

  • Provide administrative support to the JTA coaches and team, including managing a group inbox and being a key point of contact for Defence members looking to transition.
  • Assist in the provision of guidance on the transition process for transitioning members and their families.
  • Contribute to the development and implementation of administrative processes and procedures to support the transition of Defence members.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and support to Defence members.
  • Develop and maintain databases and tracking documents to support the transition process.
  • Provide data collection and report preparation support to inform business decisions.

Requirements

  • Minimum 5 years' experience in an administrative role, preferably in a similar industry.
  • Demonstrated high-level ICT skills, particularly in the use of the Microsoft suite of programs.
  • Experience in calendar management and record management systems.
  • Experience in data collection and report preparation.
  • Baseline Security Clearance or ability to obtain.
  • Ability to obtain a Blue Card and National Police Check.
  • Open drivers licence.
  • Must be an Australian Citizen.

About The Busy Group

The Busy Group is a not-for-profit organisation with 45 years of experience as a community partner. We offer a range of employment services and programs, vocational training, apprenticeships, mentoring, NDIS, disability employment support, specialist schools, and allied health services across 100+ locations Australia-wide.

Our Values

We prioritise the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. We are committed to achieving a diverse workforce and strongly encourage applications from First Nations People, people from culturally diverse backgrounds, and people with disabilities.