Senior Business Partnership Executive

1 day ago

Sydney, New South Wales, Australia beBeeLeader Full time $260,000 - $280,000
Job Description

This role focuses on driving strategic partnerships and fostering strong client relationships. As a senior leader, you will be responsible for setting expectations for overall Client Account Engagement and Service Delivery.

  • The successful candidate will establish best practices to serve clients across multiple service offerings and empower their operations team to deliver superior service.
  • You will focus on operational excellence, continuous improvement, and team development, ensuring alignment with the overall business and client objectives.
Key Responsibilities
  • Drive quality of service delivery across the organization.
  • Implement strategies to improve and standardize all aspects of client operations.
  • Execute modifications to organizational design and teams to optimize operational activity and improve client experience.
  • Foster excellent senior client relationships.
Requirements
  • A Bachelor's degree or equivalent experience is required.
  • At least 8 years' experience and a proven track record of being a recognized leader and manager of people in a national or global customer service intensive environment.
  • Minimum 8 years business disciplines.
  • Minimum 3 years managing key Account teams globally/locally.
  • Minimum 2 years responsibility for profit and loss in a large organization.
  • Demonstrated record in developing strategic solutions that have permanently resolved poor contract performance or difficult situations.
  • Established accomplishments in successfully growing volume, profitability, and client satisfaction.
  • Excellent client service skills with a service-minded approach towards the client.
  • Proven experience in the development, implementation, and management of complex multi-service solutions for clients.
  • At least two years' business development experience.
  • Minimum of seven years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L.
Supervision
  • Number and title(s) of direct reports (if any): Senior Account Director, Account Director, Sr. Director, Creative Operations, Director, Creative Operations.
  • Received: Managing Director.
Job Relationships
  • Internal: This position works closely with the account and functional teams.
  • External: This position works closely with operational client contacts and vendors.

Languages: English

Level of Experience: Senior Manager

Location: Sydney, New South Wales, Australia

Industries: Media Production

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