Technical Complaints Manager

Customer Advisor Role OverviewWe are seeking highly skilled and experienced individuals to fill the position of Customer Advisor.Job Description:As a Customer Advisor, you will be responsible for managing a portfolio of property technical complaints, ensuring adherence to established standards. This includes identifying trends and key insights through...

Key Leadership RoleThe ideal candidate will have strong leadership skills and experience in managing teams to meet agreed objectives.Leads and motivates a team of consultants to achieve high standards of service delivery.Manages a portfolio of claims complaints, prioritizing workload, reviewing claims, and supporting staff with technical product and process...

A05 Complaints Resolution SpecialistPublic Sector People is recruiting for an A05 Complaints Resolution Specialist on behalf of a State Government Department.Key ResponsibilitiesManage and resolve service complaints, notifications, and enquiries in a timely and efficient manner.Assess and escalate high-risk matters to relevant stakeholders.Apply relevant...

As Manager, Privacy and Complaints you will manage a team responsible for the privacy and complaints management functions for the Public Trustee. You will be valued for your experience in realising strategic and operational objectives and project managing the future business of the Public Trustee.Mandatory requirements- Relevant tertiary qualifications would...

Complaints Resolution Specialist Role">We are seeking an experienced Complaints Resolution Specialist to join our team on a long-term assignment for 12 months.">Main Responsibilities:">">Manage incoming complaints and assess, record, resolve, and refer as required.">Escalate complaints and work under strict deadlines.">Draft high-quality written...

Job DescriptionWe are seeking an experienced professional to join our team as an Appeals and Complaints Officer. This role involves coordinating complex inquiries, complaints, and appeals under the Recovery and Resilience Framework (RHF).The successful candidate will work closely with stakeholders to ensure prompt, professional, and accurate responses in...

Incidents and Complaints ManagerThe Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our...

Senior Complaints Resolution SpecialistThe Aged Care Quality and Safety Commission is seeking a Senior Complaints Resolution Specialist to assume responsibility for resolving complaints in a timely and effective manner.You will work collaboratively with complainants, individuals receiving care, their supporters, and service providers to identify concerns and...

Job Summary:An exciting opportunity has arisen in the health sector for a Complaints Officer to join our National Complaints team.The role involves managing and coordinating complaints received by the Agency, providing helpdesk support, and escalating issues to Senior Complaints Officers as necessary.You will be responsible for managing complex and sensitive...

About the roleStrategy and Governance is responsible for a wide range of services across Queensland Public Trustee's (QPT), which includes prioritising approach, strategy, programs and projects, maintaining whole of organisation objectives, and providing rigorous, timely and accurate advice about whole of QPT strategy, policy, governance and engagement and...