Appeals and Complaints Manager

The Appeals and Complaints Officer coordinates the end to end process for complex enquires, complaints and appeals under the RHF. The role monitors, reports on and responds to complex enquires, complaints and appeals for the RHF under the DEPW Complaints Management framework. The role provides advice to the PMO and executive on the RHF Complaints and Appeals...

Public Sector People is recruiting an experienced Appeals and Complaints Officer on behalf of a state government department. This role involves coordinating complex inquiries, complaints, and appeals under the Recovery and Resilience Framework (RHF). This is a 3-month contract position with potential for extension.**Key Responsibilities**:- Coordinating and...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

A05 Complaints Resolution SpecialistPublic Sector People is recruiting for an A05 Complaints Resolution Specialist on behalf of a State Government Department.Key ResponsibilitiesManage and resolve service complaints, notifications, and enquiries in a timely and efficient manner.Assess and escalate high-risk matters to relevant stakeholders.Apply relevant...

As Manager, Privacy and Complaints you will manage a team responsible for the privacy and complaints management functions for the Public Trustee. You will be valued for your experience in realising strategic and operational objectives and project managing the future business of the Public Trustee.Mandatory requirements- Relevant tertiary qualifications would...

Job Title:Claims and Appeals SpecialistWe are seeking a highly skilled and dedicated individual to join our team as a Claims and Appeals Specialist. In this role, you will work closely with our members, their families, and the wider military community to provide advice and assistance in relation to claims and appeals matters.The successful candidate will...

Complaints Resolution Specialist Role">We are seeking an experienced Complaints Resolution Specialist to join our team on a long-term assignment for 12 months.">Main Responsibilities:">">Manage incoming complaints and assess, record, resolve, and refer as required.">Escalate complaints and work under strict deadlines.">Draft high-quality written...

Incidents and Complaints ManagerThe Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our...

Customer Advisor RoleAs a Customer Advisor, you will be responsible for managing a portfolio of property technical complaints, ensuring compliance with our code of practice obligations. Your key objective will be to identify trends and key insights through technical complaints handling, driving improvement in customer and business outcomes.Proactively manage...

In this role you will be required to provide high level leadership and advice to:- Use your legal experience to ensure guiding legislation is appropriately adhered to in the conduct and outcomes of the Development Tribunals process and statutory timeframes for the appeals process are met.- Provide guidance to Tribunal Chairs and members in the drafting of...