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Claims Coordinator

2 months ago


Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

Gallagher Bassett, a leading third-party claims administrator, is seeking a highly skilled Claims Coordinator - Eligibility to join our team. As a key member of our Eligibility branch, you will play a crucial role in making quality decisions relating to determining liability of newly-lodged worker's compensation claims within designated timeframes.

Key Responsibilities
  • Accurately identify claim types, code all new claims, and register all new claims, ensuring timely and accurate eligibility entitlement decisions.
  • Verify claim lodgement details with employers and workers, as required.
  • Monitor new claims inboxes and registration queues, taking prompt action as necessary.
  • Perform other duties and responsibilities as directed by the Team Manager.
Requirements
  • High attention to detail and accuracy in data entry.
  • Excellent communication and interpersonal skills.
  • Tertiary qualifications in an appropriate discipline are preferred.
What We Offer
  • A competitive salary and attractive remuneration package.
  • Flexible work arrangements, including the option to work from home.
  • Paid parental leave and a range of employee benefits.
  • Ongoing education and development opportunities.
  • A collaborative and supportive working environment.
About Us

Gallagher Bassett is a premier third-party claims administrator in Australia and New Zealand. We manage claims on behalf of insurers, brokers, government bodies, and self-insured organizations. Our unique culture, underpinned by The Gallagher Way, values collaboration, making a positive impact, and delivering exceptional results.