Merchant Onboarding Specialist

1 week ago


Sydney, New South Wales, Australia PayEngine Full time

About PayEngine

We are a VC-funded organization, Platform Factory Inc., that offers an embedded, full-service, financial transaction technology. Our vertically focused SaaS Partners leverage our APIs, webhooks, and proprietary widget technology to embed, launch, and scale payments for their customers.

As a player in the FinTech payments space, we understand the critical need to offer agile SaaS-based solutions backed with scalable payments orchestration. Our mission is to create an orchestrated-commerce for our Partners that provides the agility of SaaS sprints with the support of payments-related services.

About the Role

We are looking for an energetic Onboarding Specialist to own merchant application processing across PayEngine processors. The Onboarding Specialist owns the day-to-day management of onboarding merchants from application submission to account activation. This specialist acts as a liaison between processor and Partner or processor and Merchant depending on the orchestrated solution.

The Onboarding Specialist submits applications to processors, coordinates with necessary parties through application pends, and moves applications through the operations funnel stages to account activation. This role requires exceptional focus on process and Service Level Agreement (



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