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Operations Leader
2 weeks ago
This position plays a pivotal role in ensuring the success of our operations.
As a Shift Manager, you will be responsible for overseeing shifts and leading a designated area. Your primary objective is to deliver outstanding results in sales, employee engagement, and profit growth.
The key responsibilities include:
- Quality and Service Excellence: Ensuring every customer interaction is exceptional, with a focus on quality, service, and cleanliness.
- Team Supervision: Guiding employees to adhere to restaurant operations and procedures, promoting a culture of excellence.
- Safety and Hygiene: Maintaining high standards of food safety and cleanliness, adhering to regulatory requirements.
- Performance Monitoring: Reviewing guest counts and sales projections to align with shift targets and restaurant goals.
To excel in this role, you should possess strong leadership skills, be well-presented, friendly, and organized. The ideal candidate can multitask in a fast-paced environment.
What We Offer
- Competitive Benefits: Discounted offers, access to discounts at popular retailers, nationally recognized qualifications, and world-renowned training.
- Career Growth: Opportunities for advancement, flexible work hours, diversity, and equal opportunity.
Requirements
- Leadership Experience: Management experience in hospitality or retail (preferred).
- Training and Certifications: First Aid Level 2 and Fire Safety Training (preferred).
This role requires a unique blend of leadership, communication, and problem-solving skills. If you're passionate about delivering exceptional results and leading high-performing teams, we encourage you to apply for this exciting opportunity.