Warehouse & Transport Team Leader

3 weeks ago

Port Macquarie, New South Wales, Australia Winning Appliances Full time

Winning Services, operating nationwide, offers world-class delivery, installation, and warehousing for our whitegoods, homewares, and 3PL partners. As we invest in the latest technology and equipment to expand our comprehensive coverage and legendary service to our customer base, our team members consistently deliver the best shopping experience, as evidenced by our impressive net promoter score of 81.1.

About The Position

Are you ready to lead from the front, prioritise safety, and support a high-performing delivery team? We're on the lookout for a Transport Team Leader who thrives in a fast-paced environment, is passionate about customer service, and knows how to keep things running smoothly from dock to doorstep.

  • Lead by example to ensure a safe, compliant and customer-focused transport team.
  • Plan and coordinate daily and next-day deliveries to achieve DIFOT (Delivered in Full, On Time) targets.
  • Oversee vehicle loading accuracy, load restraint, and Chain of Responsibility compliance.
  • Liaise with contractors and report operational issues to the Transport Manager.
  • Support scheduling, workforce planning and delivery operations—including Saturdays as required.
  • Ensure vehicles, docks, and yard areas are kept safe, clean and compliant.
  • Provide coaching, feedback and support to your team to lift performance.
  • Contribute to cost efficiency improvements and reduced property/customer damages.
  • Complete ad hoc duties as directed by the Transport Manager.

Shift details:
  • Permanent Full time position.
  • Early start: 4:00am Mon - Fri with Overtime Available.
  • Competitive Base Salary" $65k - $75k + Super.

Qualifications:
  • 3+ years' experience in transport or logistics.
  • 1–2 years in a leadership or team leader role (preferred but not essential).
  • Knowledge of Chain of Responsibility, fatigue management and WHS requirements.
  • Safety-first mindset with strong manual handling awareness.
  • Customer-focused, solutions-oriented and highly organised.
  • Strong problem-solving skills with the ability to motivate and lead a team.
  • Qualifications in Transport, Logistics or Supply Chain (desirable).
  • Experience with appliances, furniture, or bulky items (preferred but not essential).

Why Join Us?
  • We're all about promoting from within, and we're a growing company. Where you start isn't where you'll finish
  • Our in-house Training Academy offers nationally accredited qualifications (Cert III & Cert IV) so you can upskill and stay sharp.
  • From retail discounts and travel deals to wellness packages and entertainment offers – we've got something for everyone
  • Access to our employee assistance program (EAP) to ensure you're supported in both your personal and professional life.

Discover our vibrant community and learn more about us on our website and follow us on Instagram, Facebook and Youtube.

We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.
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