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Retail Operations Leader
2 weeks ago
We seek a dedicated and results-driven Assistant Store Manager to lead our retail team in Port Macquarie, Australia.
The successful candidate will be responsible for guiding and mentoring a team of retail professionals, driving sales performance and customer service excellence, embedding operational consistency across the team, and supporting a culture aligned to our core values.
- Collaborate with the Store Manager to drive sales growth and achieve targets through effective merchandise selling
- Engage with customers to bring their vision to life - Skilled in providing styling solutions and recommendations, upselling and cross-selling to ascertain customer needs
- Mentor and guide the retail sales team to achieve targets and deliver exceptional customer service experiences
- Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
- Contribute to developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance
