Level 2 IT Support Specialist
2 weeks ago
Job Title
">We are seeking a highly motivated and customer-focused IT Professional to join our team as a Level 2 Managed Services Engineer.
">Key Responsibilities:
">- Provide over the phone and on-site support to end users, ensuring timely resolution of technical issues.
- Gain experience in supporting multiple clients simultaneously across various technologies.
- Analyse root causes of problems and implement fixes to prevent future occurrences.
- Deal with on-prem and cloud technologies, including M365 and Azure security, Office 365, servers, backups, network, and firewalls.
Requirements:
">- 4+ years of MSP experience supporting multiple customers simultaneously.
- Excellent communication and customer service skills.
- IT certifications and degree/diploma in related field preferred.
- Australian Driver's License and own car required for work-related travel.
About This Role
">We offer a good working environment and long-term career opportunities for professionals who want to grow their careers.
"]",-
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