Specialist Support Coordinator

Specialist Support Coordinator (Level 3) - South of the River

Full-Time or 0.8 FTE | $95K–$105K + Super | Fully Remote | Ultra-Flexible Hours | Supportive, Values-Led Team

Are you an experienced Level 3 Specialist Support Coordinator committed to making a meaningful impact in the lives of NDIS participants? Want a role that fits into your life instead of the other way around? At Springboard Support Coordination, you'll have the flexibility to work when it suits you, whether that's a 9-day fortnight, school hours, or your own routine, alongside the support of a collaborative team.

Why Join Us?

At Springboard Support Coordination, we're proud to be a small, values-driven organisation where your expertise and input genuinely matter. Every participant we onboard is introduced with your involvement first, because we know great outcomes start with the right relationships. We are NDIS registered but we're not about red tape or heavy caseloads. Flexibility here doesn't mean long days, it means creating a routine that works for you and your participants. We know the challenges of this sector and balance matters. Great results come when your needs outside of work are valued too.

What the Role Looks Like

• You'll work from home with the flexibility to manage meetings with participants and their supports, primarily across communities south of the river.
• You'll manage your own caseload and schedule - whether that's a 9-day fortnight, working within school hours, or another routine, you get to choose.
• You'll support a mix of Level 2 and Level 3 NDIS participants, to ensure variety and a balanced caseload.
• You'll have plenty of autonomy, but there is always someone to bounce ideas off when needed.

Your Responsibilities

• Provide high-level Specialist Support Coordination to participants with complex needs.
• Collaborate and meet with participants, families, providers, and stakeholders to implement and monitor NDIS plans.
• Navigate complex service systems and build sustainable support networks.
• Track and meet KPIs related to service delivery and participant outcomes.
• Maintain accurate documentation and manage your caseload effectively.
• Uphold person-centred, values-based practice at all times.
• Work as part of a supportive team. We're all in this together, sharing ideas and backing each other up when needed.

What You'll Bring

• Minimum 2 years' experience including Level 3 Specialist Support Coordination.
• Strong ability to work autonomously while staying connected to a team.
• Ability and readiness to support participants primarily located south of the river.
• In-depth understanding of the NDIS framework and person-centred practice.
• Excellent communication, problem-solving, and organisational skills.
• Commitment to participant empowerment and ethical practice.
• Relevant tertiary qualification in Social Work, Psychology, Occupational Therapy or other Allied Health disciplines, Human Services, Community Services, Disability or Developmental Education.
• Desirable: Case Management experience.

Compliance Requirements

• Valid Working with Children Check, Police Clearance, and NDIS Worker Screening Check.
• Current driver's licence and reliable vehicle (travel reimbursement provided).
• Candidates must be based in Perth and surrounding areas to attend face-to-face meetings as required.

What We Offer

• $95K–$105K salary (FTE) depending on your experience.
• Super flexible working conditions - design your week how it works best for you.
• 100% remote work setup - all our team works from home.
• Support without micromanagement - full autonomy, but always someone to bounce ideas off.
• A genuinely supportive, friendly, and collaborative team.

Ready to Apply?

If you're looking for a role that values autonomy, flexibility, and meaningful impact more than hierarchy or red tape, this is it. Join a team where your voice matters and your work makes a difference.

Please submit your CV along with a brief cover letter sharing a little about who you are and why you'd be a great addition to the Springboard Support Coordination team.

If you would like further information about the role and Springboard please send an email to

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