Medical Support Specialist Orthopedics and Endoscopy

2 days ago


Sydney, New South Wales, Australia Smith+Nephew Full time

Unleash Your Potential in Clinical Support

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We are seeking a highly skilled Medical Support Specialist to join our team in Sydney South, Australia. As a key member of our sales team, you will provide exceptional clinical support to customers on products while maintaining a high level of product knowledge.

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The ideal candidate will have proven experience in the medical field or theatre setting, or tertiary qualifications in science or medical-related disciplines. A strong understanding of orthopedic and endoscopic products, industry technical terminology, and clinical knowledge is essential.

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In this role, you will work closely with our sales manager to execute business objectives, develop relationships with customers, and enhance operating efficiencies. You will also be responsible for managing the clinical training and in-servicing schedule, supporting surgical procedures in the hospital environment, and fostering good teamwork, communication, and execution across the state sales team.

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About the Role:

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  • Provide clinical support to customers on products, maintaining high-level product knowledge">
  • Support surgical procedures in hospitals on a range of products as required">
  • Manage clinical training and in-servicing schedule aligning with sales strategy">
  • Enhance operating efficiencies through management of surgeon preferences and integration of warehouse and customer service initiatives">
  • Ensure shared calendar execution">
  • Support maintenance/development of customer profiles/preferences">
  • Foster good teamwork, communication, and execution across state sales team">
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About You:

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  • Proven experience in medical field/theatre setting or tertiary qualifications in science/medical-related discipline">
  • Proven experience in orthopedic and/or endoscopy field essential">
  • Extensive understanding of orthopedic and/or endoscopy products and industry technical terminology and clinical knowledge">
  • Good understanding of operating theatre environment and surgical procedures">
  • Good understanding of Australian public and private healthcare system">
  • Knowledge of selling skills">
  • Computer proficiency in MS Office">
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What We Offer:

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  • A competitive salary of $80,000 - $120,000 per annum, depending on experience">
  • Flexible personal/vacation time off, paid holidays, flex holidays, and paid community service day">
  • Hybrid work model (for most professional roles)">
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Why Choose Us:

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At Smith+Nephew, we believe in creating the greatest good for society. Our strongest investments are in our people, patients, and the wider health of the planet and society. We are committed to welcoming, celebrating, and growing diversity within our organization.

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We are an equal opportunities employer and welcome applications from diverse candidates. If you require reasonable accommodation during the application process, please contact us.

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About Smith+Nephew:

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We are a global medical technology company dedicated to helping healthcare professionals improve patient outcomes and reduce healthcare costs. Our purpose is Life Unlimited.

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Contact us at [no email provided] if you require any additional information about this role or our organization.



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