Orthopedic Clinical Support Specialist

1 month ago

Sydney, New South Wales, Australia Smith+Nephew Full time
Job Overview

Smith+Nephew is committed to creating a limitless future for patients and customers alike. We're seeking an experienced Orthopedic Clinical Support Specialist to join our team in Sydney South.

About the Role

As an Orthopedic Clinical Support Specialist, you will provide clinical support and training to customers on our orthopedic products in the clinical environment. Your primary goal will be to ensure business objectives are achieved by delivering exceptional customer service and product knowledge.

Key Responsibilities
  • Provide expert clinical support to customers on our orthopedic products while maintaining a high level of product knowledge.
  • Support surgical procedures in the hospital environment on a range of products as required.
  • Manage the clinical training and in-servicing schedule in alignment with sales strategies.
  • Enhance operating efficiencies through management of surgeon preferences and integration of warehouse and customer service initiatives.
  • E nsure seamless execution of shared calendars.
  • Support the maintenance and development of customer profiles and preferences.
  • Foster good teamwork, communication, and execution across the state sales team.
Requirements

To succeed in this role, you must have:

  • Proven experience in the medical field or theatre setting, or tertiary qualifications in science or a related medical discipline.
  • Proven experience in the orthopedic and/or endoscopy field is essential.
  • An extensive understanding of orthopedic and/or endoscopy products and industry – technical terminology and clinical knowledge.
  • A good understanding of the operating theatre environment and surgical procedures.
  • A good understanding of the Australian public and private healthcare system.
  • Solid knowledge of selling skills.
  • Proficiency in MS Office.
What We Offer

We offer a competitive salary range of AU$90,000 - AU$110,000 per annum, depending on experience. In addition to a comprehensive benefits package, we also offer flexible work arrangements, professional development opportunities, and a collaborative work environment.

How to Apply

Please submit your application, including a cover letter addressing it to the Talent Acquisition Lead ANZ. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

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