Business Development Lead
1 month ago
About the Opportunity
Frontline Retail WA is seeking a seasoned Sales Supervisor to spearhead a new store in Canning Vale. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the establishment of this store as a go-to destination for commercial equipment in Perth.
About Frontline Retail WA
We are a family-owned business that prides itself on innovative approach, exceptional customer service, and unmatched pricing and distribution model. Our dynamic team is passionate about making an impact, where every contribution matters and input is valued.
Key Responsibilities:
- Lead the Sales Floor: Coordinate daily operations, manage showroom sales activities, and ensure high standards of customer service and engagement
- Customer Experience: Proactively manage enquiries across multiple channels, offering tailored solutions to meet customer needs
- Sales Processes: Process sales orders, returns, and credits with accuracy, maintaining up-to-date records and CRM database information
- Product Knowledge: Conduct product research, prepare quotations, and provide informed advice to customers
- Drive Store Success: Contribute to a positive and collaborative team culture, helping to develop the customer-first approach that sets us apart
The Ideal Candidate:
We are looking for a people-focused leader with a passion for customer service and a track record of success in retail or commercial sales. You thrive in a fast-paced environment, are a quick learner, and enjoy solving problems. With strong attention to detail and the ability to communicate clearly and empathetically, you'll bring a positive and proactive energy to our team.
- Experience in retail or commercial sales, with a focus on customer service
- Proven ability to work in a fast-paced, dynamic environment
- Strong problem-solving skills and a solutions-oriented mindset
- Self-motivated with excellent teamwork and collaboration skills
- High level of attention to detail
- Confidence in navigating multiple systems and platforms
- Ability to build relationships with a diverse range of customers
What We Offer:
- Supportive Team Environment: Be part of a close-knit, family-owned business where your contributions are valued and your voice is heard
- Training & Development: Receive comprehensive training on products and industry trends to ensure you're set up for success
- $85-$90k base salary plus Super, with opportunity to earn bonuses once store is established
- Impact & Innovation: Work in a new store where you'll have the opportunity to shape its success, bringing fresh ideas to a company that values innovation and customer-centric solutions
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