Customer Experience Specialist

2 days ago


Sunshine Coast, Australia Youi Full time

We are seeking a dynamic and motivated Customer Experience Specialist to join our team. As a Sales Advisor, you will be responsible for selling the benefits of our products and providing exceptional customer service to our customers.

You will listen to our customers' needs and identify opportunities to provide tailored policies to suit their individual requirements. You will work in a fast-paced and exciting environment where no two days are the same.

About the role:

  • Sell the benefits of our products and services to customers
  • Listen to customer needs and identify opportunities to provide tailored policies
  • Provide exceptional customer service
  • Meet and exceed sales and performance targets
  • Demonstrate the ability to problem-solve with customers

What we offer:

  • A competitive salary of approximately $55,000 per annum, plus bonuses based on performance
  • 22 Days Annual Leave, plus volunteer leave and Annual Salary Reviews
  • Career progression opportunities – we believe in promoting from within
  • Paid induction training and ongoing career development
  • Onsite Barber, Brow Bar and Massage
  • Games Room and free use of the Youi Bicycle Fleet
  • Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
  • Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
  • Onsite Car Detailing Service
  • Discounted Insurance Products
  • Great Work Life Balance with set start and finish times
  • Casual Dress Code
  • End of Trip Facilities


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