Insurance Customer Experience Specialist

2 days ago


Sunshine Coast, Australia Fuse Recruitment Full time
About Your New Career Path

We're looking for dedicated and customer-focused professionals to join our client in the Insurance sector as Insurance Customer Experience Specialists. In this role, you will be the first point of contact for customers and ensure a positive experience.

This is a full-time position with rotational shifts between 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks). Due to business growth, we need passionate individuals to join our team.

What's in it for you?

  • Attractive salary: $80,000 per annum, plus bonuses to recognise high performance
  • Access to discounted insurance products
  • Opportunities for career growth & personal development
  • Join a culture that celebrates success with regular events
  • Option to purchase additional leave

Duties and responsibilities include:

  • Manage inbound customer enquiries
  • Provide accurate information on insurance products & services and attend to customer concerns
  • Collaborate with team members and build strong relationships

Key Requirements:

  • Exceptional customer service and relationship building skills
  • Strong time management skills
  • Attention to detail and ability to work in a fast-paced environment
  • Basic computer skills
  • Prior call centre experience preferred but not essential

Our company specialises in recruitment for the insurance industry, actively sourcing candidates for a broad range of established clients. If you are a professional looking for your next opportunity, we'd love to hear from you. We also offer referral incentives.


  • Insurance Advisor

    2 weeks ago


    Sunshine Coast, Australia Youi Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a dynamic and results-driven individual to join our team as an Insurance Advisor - Customer Experience Specialist.Based in the beautiful Sunshine Coast, you will be responsible for providing outstanding service to our New South Wales customers, helping...


  • Sunshine, Australia Youi Full time

    At Youi, we're not just another insurance company. We're a community that celebrates individuality and fosters growth. We're looking for an Insurance Customer Experience Specialist to join our sales team.The successful candidate will thrive in our high energy atmosphere, where we blend work and play seamlessly. They will handle inbound customer calls,...


  • Sunshine Coast, Australia Youi Full time

    About Us:We're not just another insurance company. We're a community that celebrates individuality and fosters growth.Salary & Benefits:22 Days Annual Leave, plus volunteer leave and Annual Salary ReviewsCareer progression opportunities – we believe in promoting from withinPaid induction training and ongoing career developmentThe Role:Sell the benefits of...


  • Sunshine Coast, Australia Youi Full time

    We are seeking a talented Customer Experience Specialist to join our sales team at Youi.About the RoleAs a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences through inbound calls and providing tailored 'More You Shaped insurance' solutions.Sell the benefits of our products and services to customers.Listen...


  • Sunshine Coast, Australia Youi Full time

    At Youi, we believe in fostering a culture of innovation and growth.We're seeking a dedicated Customer Support Specialist to join our team and provide exceptional service to our clients during their most critical moments.This role requires a genuine dedication to delivering awesome customer experiences and providing comfort and assistance when our clients...


  • Sunshine Coast, Australia Youi Full time

    We are seeking a dynamic and motivated Customer Experience Specialist to join our team. As a Sales Advisor, you will be responsible for selling the benefits of our products and providing exceptional customer service to our customers.You will listen to our customers' needs and identify opportunities to provide tailored policies to suit their individual...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    We are seeking an experienced Insurance Claims Specialist to join our team at Fuse Recruitment. This is a fantastic opportunity for someone with a proven track record of claims management experience in a complex customer service environment.As an Insurance Claims Specialist, you will be responsible for managing the full claims process from lodgement to...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About Fuse RecruitmentWe're a leading recruitment agency specialising in the insurance industry. We're currently looking for a Customer Service Consultant to join our client in the Insurance sector.This role involves being the first point of contact for customers and ensuring a positive experience for them. You will work in a fast-paced environment, managing...


  • Sunshine Coast, Australia Youi Full time

    At Youi Claims Lodgements, we're dedicated to empowering our team members to grow and thrive. We believe in the potential of our staff and provide a platform for ongoing success.We're looking for exceptional individuals to support our clients during their most critical moments. As a frontline support specialist, you'll be the first point of contact for...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About your new career pathWe're seeking customer-focused and dedicated Customer Service Consultants to join our client in the Insurance sector. In this role, you will be the first point of contact for customers and will ensure a positive experience for customers.This is a full-time position, with rotational shifts between the hours of 6am – 6pm. Shifts...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About Fuse RecruitmentWe're a specialist recruitment agency, actively sourcing for top talent in the insurance industry.This is a full-time role, with rotational shifts between the hours of 6am – 6pm. Shifts will be rostered Monday – Saturday (one Saturday shift every 2-3 weeks).Benefits to successful applicants:Opportunity to work with a fast-growing...


  • Sunshine Coast, Australia Youi Full time

    Company OverviewAt Youi, we are redefining insurance by delivering exceptional solutions across various products and channels. Our team is diverse, and our culture is shaped by our values: dynamic, human-focused, honest, and passionate.SalaryWe offer a competitive salary with an incentive component, ensuring you are fairly compensated for your expertise and...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About Fuse RecruitmentFuse Recruitment is a specialist recruitment agency in the insurance industry. We are currently seeking highly skilled and dedicated professionals to join our clients' teams.We offer attractive salaries, bonuses, and career growth opportunities. Our team celebrates success with regular events, and we provide access to discounted...


  • Sunshine Coast, Australia Youi Full time

    About the RoleWe are seeking an Insurance Career Specialist to join our dynamic sales team. In this role, you will thrive in a high-energy atmosphere where we blend work and play seamlessly.Key ResponsibilitiesSell the benefits of our products and services to customers, delivering personalised solutions that meet their needs.Listen attentively to customer...


  • Sunshine Coast, Australia The Just Group Full time

    About the RoleWe are seeking a skilled Customer Experience Specialist to join our team at The Just Group. In this exciting role, you will have the opportunity to work with a supportive team and deliver an exceptional customer experience.This casual position is perfect for someone who has an interest in seasonal fashion trends and is able to connect with...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About your new role at Fuse Recruitment, a specialist insurance recruitment agencyWe're currently looking for passionate customer-focused professionals to join our client in the Insurance sector. In this dynamic position, you will be the first point of contact for customers and will ensure a positive experience for them.This is a full-time role with...


  • Sunshine, Australia Youi Full time

    At Youi, we're revolutionising the insurance industry by prioritising customers with 'More You Shaped insurance' solutions.We're looking for a talented Insurance Solutions Specialist to join our dynamic sales team. In this role, you'll thrive in our high-energy atmosphere, handling inbound customer calls and delivering personalised policy solutions.The ideal...


  • Sunshine Coast, Australia Youi Full time

    Unlock a Rewarding Career in Insurance ClaimsAt Youi, we're redefining insurance by putting people at the heart of everything we do. As an Insurance Claims Resolution Specialist, you'll play a vital role in supporting vulnerable individuals navigate challenging situations and find fair solutions.About the Role:We're seeking a committed professional to join...


  • Sunshine, Australia Youi Full time

    About the RoleIn New South Wales, CTP insurance is compulsory for all registered vehicles. As a CTP Insurance Specialist at Youi, you'll play a pivotal role in ensuring our NSW customers have the best experience with our insurance services.Key Responsibilities:Customer Focus: Deliver exceptional customer service and put our customers at the forefront of...


  • Sunshine Coast, Australia Fuse Recruitment Full time

    About your new companyFuse Recruitment is a specialist recruitment agency for the insurance industry, actively sourcing top talent for its clients.We're currently looking for highly motivated and customer-focused individuals to join our client in the Insurance sector as Customer Service Consultants. As the first point of contact for customers, you will be...