Insurance Customer Experience Specialist
2 days ago
We're looking for dedicated and customer-focused professionals to join our client in the Insurance sector as Insurance Customer Experience Specialists. In this role, you will be the first point of contact for customers and ensure a positive experience.
This is a full-time position with rotational shifts between 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks). Due to business growth, we need passionate individuals to join our team.
What's in it for you?
- Attractive salary: $80,000 per annum, plus bonuses to recognise high performance
- Access to discounted insurance products
- Opportunities for career growth & personal development
- Join a culture that celebrates success with regular events
- Option to purchase additional leave
Duties and responsibilities include:
- Manage inbound customer enquiries
- Provide accurate information on insurance products & services and attend to customer concerns
- Collaborate with team members and build strong relationships
Key Requirements:
- Exceptional customer service and relationship building skills
- Strong time management skills
- Attention to detail and ability to work in a fast-paced environment
- Basic computer skills
- Prior call centre experience preferred but not essential
Our company specialises in recruitment for the insurance industry, actively sourcing candidates for a broad range of established clients. If you are a professional looking for your next opportunity, we'd love to hear from you. We also offer referral incentives.
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