Customer Experience Specialist

2 weeks ago


Sunshine Coast, Australia The Just Group Full time
About the Role

We are seeking a skilled Customer Experience Specialist to join our team at The Just Group. In this exciting role, you will have the opportunity to work with a supportive team and deliver an exceptional customer experience.

This casual position is perfect for someone who has an interest in seasonal fashion trends and is able to connect with customers and style them from head to toe.

What You'll Do
  • Provide a genuine and unique experience for every customer aligned with the Dotti brand
  • Work collaboratively within a team environment to achieve individual and store targets
  • Assist with stock management and processing
  • Assist with setting up store promotions and visual merchandising
  • Minimise stock loss by following company loss prevention policies and procedures
What We Offer

As a valued member of our team, you'll enjoy:

  • A competitive salary of $50,000 - $60,000 per annum
  • 50% off staff discount on Dotti products
  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
  • Internal career opportunities across 7 brands and 1,000 retail outlets
  • Opportunities for product incentives
Requirements

To succeed in this role, you will need to:

  • Demonstrate confidence to approach, connect and sell to our customers
  • Demonstrate a strong customer focus and provide an outstanding customer experience
  • Value integrity and doing things the right way
  • Enjoy working with a team in a high energy, fast-paced environment
  • Be 'solutions focused' when faced with problems
About Us

The Just Group is one of the most successful Australian grown Retail Groups, including 7 brands – Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.

Dotti is a brand that embodies a fun and playful atmosphere while delivering fashion fast.



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