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Logistics Operations Coordinator

1 month ago

Sydney, New South Wales, Australia CEVA Logistics Full time

CEVA Logistics provides global supply chain solutions, connecting people, products, and providers worldwide. As a Top 5 global 3PL, we strive to deliver exceptional customer service.

About the Role

The Operations Administrator plays a vital role in supporting the Finished Vehicle Logistics (FVL) Operations Manager and their team with site-related administrative tasks. This role ensures efficient handling of daily operations, adhering to contractual obligations and service standards.

We are seeking an experienced administrator to provide comprehensive support, including setting up meetings, managing schedules, and collecting data as required. The successful candidate will assist with general administrative tasks and ad-hoc requests from the Operations Manager and team.

Key Responsibilities:

  • Provide administrative support to the site, ensuring seamless day-to-day operations
  • Manage the shared mailbox for the Operations team, responding promptly to incoming queries
  • Collaborate with fleet allocators and the wider operations team to address customer queries and manage manifesting time slots
  • Handle customer calls regarding collections, deliveries, and updates on late vehicles
  • Oversee State-specific customer needs, including handling contacts, reports, and requirements
Requirements

To be successful in this role, you will require:

  • Basic to intermediate proficiency in Microsoft Excel for data entry and simple data manipulation
  • Awareness of health, safety, and environment management practices
  • Strong organisational skills, prioritising tasks and meeting deadlines
  • Excellent verbal and written communication skills
  • Ability to handle pressured situations calmly and professionally
  • Strong customer service orientation, building positive relationships with customers

In addition, experience gained in logistics and supply chain industry is desirable.

About Us

CEVA Logistics values diversity and inclusivity, employing people with different experiences and abilities. We welcome qualified applicants who share our commitment to equality and diversity.

Salary Range: $50,000 - $65,000 per annum, depending on location and experience.