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Logistics Operations Coordinator

1 month ago

Sydney, New South Wales, Australia CEVA Logistics Full time
About the Role

We are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at CEVA Logistics. In this role, you will play a crucial part in supporting the Finished Vehicle Logistics (FVL) Operations Manager and their direct reports with all site-related administrative tasks.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service. As a Logistics Operations Coordinator, you will be responsible for ensuring the efficient handling of administrative processes and activities necessary for the day-to-day operation.

Key Responsibilities
  • Provide comprehensive administrative support to the site, including setting up meetings, managing schedules, and collating and collecting data as required
  • Assist with general administrative tasks, as well as ad-hoc requests from the Operations Manager and team
  • Manage the shared mailbox for the Operations team, ensuring all incoming queries are addressed and responded to promptly
  • Collaborate closely with fleet allocators and the wider operations team to address specific customer queries, manage manifesting time slots, and communicate about late or priority vehicles
  • Handle all customer calls regarding collections, deliveries, and updates on late vehicles
  • Oversee State-specific customer needs, including handling contacts, reports, and requirements for customers
  • Provide quotes and handle booking requests as necessary to ensure a smooth operational process for customer requirements
  • Oversee tasks related to the QHSE system (MyOsh), ensuring that all tasks are completed and compliant with company policies
Requirements
  • Bachelor's degree in Business Administration, Logistics, or related field
  • At least 1 year of experience in an administrative support role, preferably in logistics or supply chain industry
  • Basic to intermediate proficiency in Microsoft Excel for data entry and simple data manipulation
  • Awareness of health, safety, and environment management practices
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to handle pressured situations calmly and professionally
  • Strong customer service orientation, with the ability to build positive relationships
What We Offer
  • Competitive salary: $65,000 - $80,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career advancement
  • A range of employee benefits designed to support your wellbeing, including flexible work arrangements, employee assistance program, volunteer time off, and life & total permanent disability insurance