Infrastructure Management Team Lead – Enterprise Technology

1 week ago


North Ryde, New South Wales, Australia Aristocrat Technologies Australia PL Full time

Aristocrat Technologies Australia P/L is a world leader in gaming content and technology, seeking an experienced Infrastructure Management Team Lead to manage the day-to-day operations of its Global Infrastructure Services (GIS) in Australia. This role involves overseeing the local GIS team and ensuring the stable operation and delivery of IT infrastructure and critical business applications in AU.

Key Responsibilities:

  • Maintain network and server infrastructure, data communications, and telecommunications systems.
  • Resolve hardware and software issues efficiently.
  • Take direction from the Engineering Manager and work closely with Operations Managers in India and the US.

Strategy & Planning:

  • Assist in planning and deploying infrastructure security measures.
  • Collaborate with the IT Engineering Manager to develop IT strategies.
  • Research and recommend products, services, protocols, and standards for infrastructure procurement and development.
  • Manage IT vendor and third-party contracts and share responsibility for budget management.

Operational Management:

  • Lead and guide the IT operations team, promoting collaboration and continuous improvement.
  • Manage incident resolution and oversee the IT infrastructure, including hardware, software, networks, servers, and cloud environments.
  • Analyze problems and trends to reduce incidents and improve performance.
  • Coordinate software and hardware changes deployment.
  • Ensure team training and manage production systems availability, performance, capacity, and operational costs.
  • Implement and maintain infrastructure administration and project management policies and procedures.
  • Handle escalation and incident management, IT security, and risk management.
  • Provide leadership during production outages to minimize business impact.

OHS and Compliance:

  • Adhere to and enforce OHS regulations.
  • Demonstrate OHS practices and proactive approach.
  • Participate in Aristocrat Due Diligence framework.
  • Ensure zero compliance breaches.

Requirements:

  • University degree or college diploma in computer technology, information systems, or business information systems.
  • Certification such as Microsoft Certified Engineer (MSCE/MCITP) or equivalent experience.
  • Advanced technical training (CCNA, A+, N+, Security preferred).
  • 10+ years of relevant experience managing teams in large enterprise environments and complex networks.

Competencies:

  • In-depth knowledge of networks, Windows servers, virtualization, and high-availability technologies.
  • Knowledge of current systems software, protocols, and standards.
  • Strong analytical, problem-solving, and technical architecture skills.
  • Ability to research emerging technologies and trends.

The estimated annual salary for this position is approximately $140,000 - $180,000 AUD, based on industry standards and market conditions. As a key member of our team, you will have opportunities for growth and professional development within Aristocrat Technologies Australia P/L.



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