Professional Customer Advocate

2 weeks ago

Lismore City Council, Australia beBeeCustomerOriented Full time $60,000 - $80,000
Job Description

As a customer-facing professional, you will be the first point of contact for clients, identifying suitable products and services to meet their needs. You will demonstrate Smarter Banking options and deliver quality experiences, exceeding client expectations.

Key responsibilities include:

  • Providing exceptional customer service
  • Identifying and recommending relevant banking products and services
  • Supporting clients with queries and issues

While no banking experience is required, we are seeking individuals with excellent communication skills, a passion for delivering gold-class experiences, and a keen eye for detail.

Requirements

To succeed in this role, you will need:

  • Excellent customer service skills
  • A passion for delivering quality experiences
  • Strong communication and interpersonal skills
  • A keen eye for detail and accuracy
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Career development programs
  • Upskilling and mobility opportunities
  • Access to banking and financial services discounts
  • Range of benefits and discounted offers
About This Role

This is an entry-level position that involves supporting our Ballina branch by being the first point of contact for clients. You will have the opportunity to make a positive difference in the lives of our customers and communities.

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