Customer Service _ Holiday Rentals

24 hours ago


Shoalhaven City Council, Australia Professional Holiday Homes Full time

Company Description

At Professional Holiday Homes, we specialise in maximising revenue and reducing the hassles of holiday home ownership. We offer comprehensive services that increase bookings by providing professional photos, optimised listings, and managing everything from start to finish on Australia's top holiday rental websites.

Role Description

This is a full-time, on-site role for a Customer Service professional in our Culburra Beach, Callala Bay or Berry, NSW offices. The Customer Service – Holiday Rentals role involves daily interaction with clients to ensure customer satisfaction and support. Duties include handling phone enquiries, managing customer experiences, resolving issues, and providing exceptional service to enhance customer satisfaction.

This is a Full-time position on a 7-day roster, Monday to Sunday, 10am - 6pm.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in Customer Satisfaction and Customer Experience
  • Strong Phone Etiquette
  • Excellent verbal and written communication skills
  • Ability to work on-site in Culburra Beach, NSW
  • Previous experience in the holiday or permanent rentals industry is a plus
  • High level of organisational skills and attention to detail

Remuneration

$60K per annum + Superannuation

#J-18808-Ljbffr

  • Wollongong City Council, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Customer Service _ Holiday Rentals role at Illawarra Mercury.Company: Professional Holiday Homes specialise in maximising revenue and reducing the hassles of holiday home ownership. We offer comprehensive services that increase bookings by providing professional photos, optimised listings, and managing everything from start to...


  • Shoalhaven City Council, Australia beBeeCustomer Full time $60,000 - $72,000

    About the RoleAs a Customer Service professional, you will play a vital part in ensuring customer satisfaction and support in our Holiday Rentals department.Your daily interaction with clients will be key to delivering exceptional service and enhancing customer experience. You will handle phone enquiries, manage customer experiences, resolve issues, and...


  • City of Greater Geelong, Australia beBeeCustomer Full time $57,000 - $76,000

    We are seeking an experienced professional to fill a key role within our customer service team. As a Car Rental Returns Agent, you will be responsible for providing world-class customer service throughout the rental process.Job DescriptionYou will work in a fast-paced environment where the customer is at the center of everything we do. Your responsibilities...


  • Melbourne City Local Market, Australia Avis Budget Group Full time $40,000 - $80,000 per year

    Working for our world-famous Car Rentals brands based at the Melbourne City in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.Fulltime role (38h/w) – based at Melbourne CityFull training provided to help you achieve your goals & reach your potentialSupportive,...


  • City of Greater Geelong, Australia beBeeCustomerService Full time

    Vehicle Returns AssociateWe are seeking a skilled Vehicle Returns Associate to join our team at our Victoria location. As a key member of our vehicle returns team, you will play a vital role in ensuring the smooth operation of our rental process.Your primary responsibility will be to provide exceptional customer service throughout the rental experience,...


  • City of Greater Geelong, Australia Europcar Full time

    Europcar is looking for a Customer Service Returns AgentWould you like to be part of the Europcar team? Are you someone who enjoys customer-facing roles and working as part of a diverse team? We are seeking a Car Rental Returns Agent at our Victoria location to join our vehicle returns team.You will work in a fast-paced environment where the customer is at...


  • City of Greater Geelong, Australia beBeeCustomerService Full time $45,000 - $70,000

    Customer Service Role OverviewAre you passionate about delivering exceptional customer experiences? We are seeking a dedicated individual to provide world-class service throughout the rental process.This role involves assisting customers at the beginning and end of their rental experience, maintaining a level-headed approach in busy customer environments.Key...


  • City of Moreton Bay, Australia beBeeCustomer Full time $60,000 - $82,000

    Job Opportunity: Customer Service OfficerAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Officer. As a key member of our operations, you will be responsible for delivering exceptional service to our rental guests, guiding them through the vehicle handover and return process.Key...


  • City of Greater Geelong, Australia Europcar Full time

    Europcar is looking for a Customer Service Returns AgentWould you like to be part of the Europcar team? Are you someone who enjoys customer-facing roles and working as part of a diverse team? We are seeking a Car Rental Returns Agent at our Victoria location to join our vehicle returns team.You will work in a fast-paced environment where the customer is at...


  • City of Moreton Bay, Australia Apollo Motorhome Holidays Pty Full time

    Posted Wednesday 8 January 2025 at 2:00 pmApollo Motorhome Holidays, a division of Tourism Holdings Ltd. (thl), has been providing memorable road travel experiences since 1985. As thl's flagship rental brand, Apollo boasts the largest and most diverse fleet of motorhomes and campervans in Australia and New Zealand, catering to various travel styles and...