Community Village Sales Coordinator

2 weeks ago

Albion Park, New South Wales, Australia Warrigal Full time
About the Role

We are seeking a highly motivated and experienced Sales and Customer Relations Specialist to join our team at Warrigal. As a key player in promoting the sales of independent living units and other accommodation options within our retirement villages, you will play a crucial role in reaching our occupancy and sales goals.

Key Responsibilities
  • Develop and implement effective sales strategies to achieve occupancy targets
  • Work closely with our customer relations and aged care teams to create seamless transitions for residents into their new homes
  • Lead and mentor a team of customer relations consultants to achieve team goals and occupancy targets
  • Provide exceptional customer service and build lasting relationships with residents and their families
  • Stay up-to-date with industry developments and best practices in sales and customer relations
Requirements
  • Proven ability to achieve or exceed occupancy targets in a village or similar environment
  • Experience in mentoring and leading sales consultants to reach their sales goals and deliver outstanding results
  • Dedicated to providing exceptional customer service and building lasting relationships with residents and their families
  • Strong understanding of the Aged Care Act 1997 and the NSW Retirement Villages Act 1999
  • Substantial experience in a sales-focused or related role
  • Known for professionalism and consistently high performance
  • Flexible and positive attitude, with the ability to adapt to change and inspire team dynamics
What We Offer
  • Competitive pay and NFP salary packaging benefits
  • Commitment to ongoing professional and career development opportunities
  • Flexible working arrangements and career break schemes
  • Get Healthy at Work program and intentional workplace culture

We encourage Aboriginal and Torres Strait Islander people, workers of all abilities, ages, and people from culturally and linguistically diverse backgrounds to apply and join our community.

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