Client Services Coordinator

2 weeks ago


Harris Park, New South Wales, Australia Mercy Aged and Community Care Ltd Full time
About the Role

The Client Service Coordinator is a key position within our organisation, responsible for delivering exceptional service to our clients and their families. This role requires a high level of communication and interpersonal skills, with the ability to build strong relationships with clients, staff, and external stakeholders.

Key Responsibilities
  • Provide effective execution of sales and admission functions to achieve maximum occupancy.
  • Support the General Manager Client Services in the development of operational initiatives.
  • Communicate with clients and staff in an engaging, empathetic, and people-focused way.
  • Motivate and lead a team to achieve targets and objectives.
  • Build rapport, negotiate, and form relationships with people at all levels.
Requirements
  • Reliable, resilient, and genuinely interested in supporting others and making a difference in the community.
  • Proven ability to self-motivate and motivate a team.
  • Demonstrated commitment to the objectives of the organisation and drive in achieving targets.
  • A current Police Check and drivers' licence.
About Us

Mercy Aged and Community Care Ltd is a for-purpose organisation with over 10,000 dedicated, compassionate people. We provide care for people when they need it most, with a focus on delivering exceptional service and support. We value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all.



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