Newcastle Concierge – Deliver Exceptional Guest Experiences

2 weeks ago


Sydney, New South Wales, Australia Rydges Full time

About the Role:

We are seeking a skilled Concierge to join our team at Rydges Newcastle. As a Concierge, you will be responsible for delivering exceptional customer service and enhancing the overall guest experience.

Key Responsibilities:

  • Welcome guests and create a personalized experience from arrival to departure
  • Valet park guest vehicles safely and securely
  • Assist guests with luggage, bookings, and Food & Beverage tasks
  • Maintain the lobby and public areas
  • Complete daily checks and record consumption

Benefits:

  • Team member discounts from day one
  • 50% off EVT hotel stays, including Rydges and QT
  • Discounts on movie tickets, food, and experiences
  • Rapid career growth opportunities
  • Local community involvement and charitable giving

Requirements:

  • Full Driver's Licence and ability to drive manual
  • Competent in Word, Excel, and PowerPoint
  • Passion for customer service and hospitality
  • Excellent communication and presentation skills

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