Luxury Guest Experience Manager
1 month ago
W Sydney is a dynamic hotel that celebrates natural talent and creativity. Our work culture sparks imagination, curiosity, and passion for excellence.
We are casting for a Concierge Supervisor to join our team, reporting to the Assistant Chief Concierge. If you're passionate about creating memorable experiences for guests and have outstanding communication skills, this role is perfect for you.
Job SummaryThe Concierge Supervisor supports all aspects of concierge functions in the absence of the Assistant Chief Concierge, maintaining high standards and supervising the Wheels team, car stacker, transportation services, and courier/postal dispatching.
This role drives the Whatever/Whenever culture, ensuring exceptional guest service and satisfaction. You'll collaborate with management to ensure seamless guest experiences and foster a unique, personal stay.
Life at W HotelsWe believe in empowering our talent through holistic well-being, personal growth, and career opportunities. As part of Marriott International, we offer a diverse and inclusive workplace with opportunities for professional development.
Milestone Recognition, Sabbatical Leave, Leave Portability, Love Learning, Career Growth, Bonvoy Eligibility, Overall Wellbeing, Flexible Working, and Birthday Leave are just a few of the benefits you'll enjoy as a member of our team.
Benefits and Perks- Milestone Recognition
- Sabbatical Leave
- Leave Portability
- Love Learning
- Career Growth
- Bonvoy Eligibility
- Overall Wellbeing
- Flexible Working
- Birthday Leave
Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability and veteran status.
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