Guest Services Supervisor
3 weeks ago
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our mission is to create unforgettable moments for our guests, residents, and partners, while fostering a culture of excellence and innovation within our organization.
About the RoleWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Four Seasons Hotel Sydney. As a key member of our Rooms Division team, you will be responsible for delivering exceptional guest experiences, ensuring seamless operations, and leading a high-performing team of Guest Services staff.
Key Responsibilities- Oversee the daily operation of the Guest Services Department, ensuring efficient and effective handling of guest arrivals and departures.
- Focus on delivering outstanding guest service, resolving issues promptly, and exceeding guest expectations.
- Lead, train, and motivate the Guest Services team to achieve exceptional service standards and high levels of guest satisfaction.
- Collaborate with other hotel departments to ensure seamless communication and effective problem-solving.
- Proven experience in a leadership role within Rooms Division, with a strong background in guest services and operations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and other stakeholders.
- Sound knowledge of hotel operations, including systems and procedures.
- A current driver's license and ability to drive manual vehicles.
- Competitive salary and benefits package.
- Excellent training and development opportunities.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
Candidates must have the right to work in Australia.
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the RoleThe Guest Services Supervisor is a key member of our...
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to excellence and a passion for delivering personalized service.About the RoleThe Guest...
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the RoleThe Guest Services Supervisor is a key member of our...
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our mission is to create unforgettable moments for our guests, residents, and partners through a commitment to excellence and a passion for delivering personalized service.About the RoleWe are...
-
Guest Services Supervisor
6 days ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we believe in creating unforgettable experiences for our guests. Our team members around the world are passionate about delivering exceptional service and exceeding expectations.About the Role:The Guest Services Supervisor is responsible for overseeing the smooth daily operation of the Guest Services department, ensuring...
-
Guest Services Supervisor
2 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional guest experiences...
-
Guest Services Supervisor
4 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional guest experiences...
-
Guest Services Supervisor
3 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the...
-
Guest Services Supervisor
2 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:The Guest Services Supervisor is a key member of...
-
Guest Services Supervisor
4 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...
-
Guest Services Supervisor
2 days ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a Guest Services Supervisor to join our team at Four Seasons Hotel...
-
Guest Services Supervisor
3 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeJob Overview Oaks Hotels is seeking a skilled and passionate Guest Services Supervisor to oversee the Front Office operations. Your role will be pivotal in ensuring that every guest feels welcomed and valued from the moment they arrive. You will be responsible for guiding your team to deliver outstanding customer service and creating memorable...
-
Guest Services Supervisor
3 weeks ago
Sydney, New South Wales, Australia Echo Entertainment Group Full timeLead Carpark Operations and Deliver Exceptional Guest ExperiencesWe are seeking a highly skilled and experienced Guest Services Supervisor to join our Transport Team at The Star Sydney. As a key member of our team, you will be responsible for leading carpark related shift operations, ensuring outstanding guest satisfaction, and managing transport related...
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Echo Entertainment Group Full timeLead Carpark Operations and Deliver Exceptional Guest ExperiencesWe are seeking a highly skilled and experienced Guest Services Supervisor to join our Transport Team at The Star Sydney. As a key member of our team, you will be responsible for leading carpark related shift operations, ensuring outstanding guest satisfaction, and managing transport related...
-
Lead Guest Services Supervisor
2 months ago
Sydney, New South Wales, Australia Marriott International Full timeJob SummaryWe are seeking a highly skilled and charismatic individual to join our team as a Lead Guest Services Supervisor at W Sydney. As a key member of our Rooms team, you will be responsible for managing and supervising our Welcome and Whatever/Whenever teams, driving our Whatever/Whenever culture, and supporting operations at the Welcome Desk.Key...
-
Guest Services Supervisor
3 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and ResortsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that operates a global portfolio of hotels and resorts. Our mission is to provide exceptional guest experiences and to create lasting memories for our guests.About the RoleWe are seeking a highly skilled and experienced Guest Services...
-
Guest Services Supervisor
4 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and ResortsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that operates a global portfolio of hotels and resorts. Our mission is to provide exceptional guest experiences and to deliver unparalleled service to our guests.About the RoleWe are seeking a highly motivated and experienced Guest Services...
-
Guest Services Supervisor
6 days ago
Sydney, New South Wales, Australia Echo Entertainment Group Full timeAre you a motivated and experienced leader looking to take on a new challenge? We have an exciting opportunity for a Guest Services Supervisor to join our Transport Team at The Star Sydney.This role is a great opportunity to lead car park related shift operations, ensuring outstanding guest satisfaction, management of transport related systems, and...
-
Guest Services Supervisor
1 week ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we believe in creating unforgettable experiences for our guests. As a Guest Services Supervisor, you will play a key role in delivering exceptional service and ensuring our guests feel truly special.About the Role:This is a leadership position responsible for overseeing the smooth daily operation of the Guest Services...
-
Guest Services Supervisor
2 months ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments for our guests.About the Role:The Guest Services Supervisor is a key member of...
