Guest Services Supervisor
1 month ago
Are you a motivated and experienced leader looking to take on a new challenge? We have an exciting opportunity for a Guest Services Supervisor to join our Transport Team at The Star Sydney.
This role is a great opportunity to lead car park related shift operations, ensuring outstanding guest satisfaction, management of transport related systems, and reporting. You will be responsible for resolving customer queries, supervising staff, and assisting with recruitment, training, and development.
We are looking for someone with previous team leadership experience, who can provide world-class standards in guest service excellence. You will need to be able to work across a 24/7 rotating roster and have exceptional planning, organisation, and time management skills.
In return, we offer a range of benefits, including FREE buffet meal, uniform laundered and ready for you daily, rosters confirmed in advance, free transport on Light Rail, and 30% staff discounts across our award-winning venues.
At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.
-
Guest Services Supervisor
4 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four SeasonsAt Four Seasons Hotels and Resorts, we believe that exceptional service is the hallmark of a truly unforgettable experience. As a Guest Services Supervisor, you will play a critical role in delivering personalized service to our guests, exceeding their expectations and creating lasting memories.About the RoleThis role is responsible for...
-
Guest Services Supervisor
4 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a Guest Services Supervisor to join our team at Four Seasons Hotel...
-
Operations Supervisor
5 days ago
Sydney, New South Wales, Australia Hyatt Full timeAbout Park Hyatt SydneyLocated in the heart of a world-class city, our hotel provides an unparalleled experience of sophisticated, contemporary luxury.The RoleWe are seeking an experienced Operations Supervisor to lead our Front Office team and ensure exceptional guest service at all times. The successful candidate will be responsible for managing the...
-
Guest Experience Supervisor
2 weeks ago
Sydney, New South Wales, Australia Marriott International Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Experience Ambassador to join our team at Sheraton Hotel in Australia. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Supervise the Guest Services team...
-
Guest Services Supervisor
1 month ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons Hotels and Resorts, we believe in creating unforgettable experiences for our guests. Our team members around the world are passionate about delivering exceptional service and making every stay truly special.About the Role:The Guest Services Supervisor plays a vital role in ensuring the smooth operation of the Guest Services...
-
Customer Service Supervisor
2 days ago
Sydney, New South Wales, Australia Marriott Full timeSalary: $45,000 - $60,000 per yearAbout the RoleWe are seeking a highly skilled and motivated Customer Service Supervisor to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring that all guests have a positive experience at our hotel.Key ResponsibilitiesAnswer and resolve guest...
-
Guest Services Supervisor
1 week ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout UsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. We believe that our people are the backbone of our success, and we strive to create a work environment that fosters growth, development, and satisfaction.Job SummaryWe are seeking an experienced Guest...
-
Front Office Supervisor
3 weeks ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout EVTWe're a leading experience company in Australia and New Zealand, encompassing entertainment, ventures, and travel businesses. Our aim is to make a positive impact on our people, communities, and environment every day.About Independent CollectionWe're a curated selection of luxe hotels, each living up to an exacting standard to offer travellers the...
-
Supervisor - Exceptional Guest Experience Expert
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeEngage with our global community of associates who create a sense of belonging in over 400 communities worldwide.The Guest Services (Switchboard) Supervisor plays a pivotal role in ensuring total guest and associate satisfaction. This challenging position suits someone trained in a Front Office role looking for their next career advancement.About the...
-
Hotel Guest Services Manager
4 days ago
Sydney, New South Wales, Australia Marriott Full timeJob OverviewWelcome to W Hotels, where authenticity is celebrated. As a Welcome Supervisor, you'll play a key role in providing exceptional service to guests and driving the Whatever/Whenever culture.ResponsibilitiesManage and supervise Welcome and Whatever/Whenever teams at the Welcome Desk.Drive W's Whatever Whenever culture, Bonvoy loyalty program, VIP...
-
Luxury Guest Services Manager
3 weeks ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeAbout This RoleWe are seeking an experienced Concierge Team Lead to join our team at The Darling. As a key member of our front desk team, you will be responsible for overseeing the day-to-day operation of the Concierge desk and ensuring a positive guest experience.This is a fantastic opportunity to build memorable connections with our guests and hotel teams,...
-
Luxury Service Supervisor
2 days ago
Sydney, New South Wales, Australia SOFITEL Full timeSydney Luxury Service OpportunityEstimated Salary: $60,000 - $80,000 per year.About Sofitel Sydney Darling HarbourWe are a luxurious hotel that offers exceptional experiences for our guests. Our team is committed to creating an energizing and rewarding work environment.Our Benefits:Industry benefits worldwide on accommodation, dining, and lifestyle...
-
Porter - Guest Service Expert
4 weeks ago
Sydney, New South Wales, Australia Hilton Hotels Full timeJob SummaryWe are seeking a skilled Porter to provide exceptional customer service to our guests, focusing on laundry and luggage support.Key ResponsibilitiesEnsure timely and efficient laundry support, including washing, folding, and storage.Offer high-quality service and assistance to guests, maintaining a welcoming lobby presence.Provide fast, efficient,...
-
Front Office Supervisor
54 minutes ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout Independent CollectionThe Independent Collection is a curated selection of luxury hotels that offer travellers the best in hospitality, service, and quality. We share a passion for crafting unforgettable guest experiences and making a positive impact on our people, communities, and environment.Carefully curated with curious travellers in mind, The Old...
-
Customer Service Supervisor
4 weeks ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeLead with ExcellenceAs a seasoned professional in customer service and leadership, you will be pivotal in shaping the success of our hotel operations at The Star Sydney.About the RoleAs an Overnight Front Office Supervisor, you will oversee the Front Office Operations on the overnight shift, ensuring the professional and efficient delivery of services to our...
-
Front Office Supervisor
7 days ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout The Independent CollectionWe're a carefully curated selection of luxe hotels that embody the essence of hospitality, and we're looking for someone to join our team at The Old Clare Hotel in Sydney's vibrant inner-city suburb of Chippendale.Job Description:As our Front Office Supervisor, you'll be responsible for creating memorable guest experiences...
-
Hotel Service Supervisor Leader
54 minutes ago
Sydney, New South Wales, Australia Marriott Full timeAbout the RoleAs a Hotel Service Supervisor Leader, you will play a vital role in ensuring exceptional guest experiences at our Marriott hotel. Your primary responsibility will be to supervise and lead a team of service staff, providing guidance and support to ensure seamless operations.Key Responsibilities:Lead and motivate a team of service staff to...
-
Front Office Supervisor
2 weeks ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout The Independent CollectionWe are a carefully curated selection of luxe, stylish, classic and comfort hotels, each living up to an exacting standard to offer travellers the best in its category. While every hotel celebrates its own iconic brand & experience, together we share a passion for hospitality, service and quality.At The Old Clare Hotel, we mix...
-
Hotel Attendant
3 days ago
Sydney, New South Wales, Australia LUXXE Outsourced Hotel Services Full timeJob SummaryWe are seeking an experienced Hotel Attendant to join our team at LUXXE Outsourced Hotel Services. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.About UsLuxxe Outsourced Hotel Services is a boutique services company operating in major cities across Australia. We pride...
-
Front Office Supervisor
3 days ago
Sydney, New South Wales, Australia Independent Collection Full timeAbout The RoleAs our Front Office Supervisor, you will be the welcoming face of The Old Clare Hotel, crafting memorable guest experiences that exceed expectations.Your key responsibilities include:Greet guests with genuine warmth and guide them through check-in and check-out with seamless hospitality.Understand guests' needs and tailor their stay to ensure...