Guest Services Supervisor

1 month ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time

Are you a motivated and experienced leader looking to take on a new challenge? We have an exciting opportunity for a Guest Services Supervisor to join our Transport Team at The Star Sydney.

This role is a great opportunity to lead car park related shift operations, ensuring outstanding guest satisfaction, management of transport related systems, and reporting. You will be responsible for resolving customer queries, supervising staff, and assisting with recruitment, training, and development.

We are looking for someone with previous team leadership experience, who can provide world-class standards in guest service excellence. You will need to be able to work across a 24/7 rotating roster and have exceptional planning, organisation, and time management skills.

In return, we offer a range of benefits, including FREE buffet meal, uniform laundered and ready for you daily, rosters confirmed in advance, free transport on Light Rail, and 30% staff discounts across our award-winning venues.

At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.



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