High-Tech Technical Support Professional

24 hours ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000
Job Title

As a seasoned IT professional, we are seeking a highly skilled Technical Support Specialist to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing top-notch technical support.

Job Description

Our ideal candidate will have experience in troubleshooting complex technical issues, providing expert-level support to clients, and staying up-to-date with the latest technology trends. If you are a self-motivated individual with excellent communication skills and a keen eye for detail, we encourage you to apply.

Required Skills and Qualifications
  • Minimum 3 years of experience in level 3 technical support
  • Excellent problem-solving skills and ability to work independently
  • Strong understanding of ITIL principles and service management toolsets
  • Proficiency in Microsoft 365, SharePoint, and MS Teams
  • Knowledge of network concepts including TCP/IP, DHCP, DNS, VLANs, VPNs, and firewalls
Benefits

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to supporting our employees' well-being and offer initiatives focused on mental health, physical fitness, and work-life balance.

Others

We are an equal-opportunity employer and welcome applications from all sectors of the community. We are dedicated to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

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