Technical Solutions Expert

1 week ago

Sydney, New South Wales, Australia beBeeSolution Full time $100,000 - $140,000
About the Role

We are seeking a skilled Technical Solutions Expert to join our team. This role is responsible for delivering technical expertise to customers and prospects, ensuring they have the knowledge needed to utilize our solutions effectively.

The ideal candidate will work closely with the sales team to understand customer requirements and provide technical support. They will also be responsible for preparing and delivering technical presentations that explain our products or services to customers and prospects.

In this critical role, you will partner with cross-functional teams to troubleshoot issues, share knowledge of issues and corresponding resolutions or workarounds, and collaborate with account management to meet the needs of existing customers.

You will be a lifelong learner, adaptable to new technologies and embracing change. Your polished verbal and written communication skills will deliver messages with a customer-first mindset. You will build and maintain relationships, both in-person and virtually.

Key qualifications include 2+ years' experience as a Sales Engineer, proficiency in Windows and working knowledge of Linux/Mac, and ability to efficiently multi-task with several tools. A Bachelor's degree is preferred but not required.

What You'll Love

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and unlimited PTO. Our hybrid remote work model honors your flexibility needs and provides a collaborative, kind, and curious community that supports your growth.

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