Technical Support Specialist
1 day ago
Job Title: Apple Mac Analyst
">This is a dynamic opportunity for an experienced Apple Mac analyst to join our team of skilled professionals. The ideal candidate will have in-depth knowledge of macOS and hardware, with previous qualification or training from Apple.
As a key member of the team, you will be responsible for managing the lifecycle of all our Mac computers, from deployment to decommission. This includes inventory administration, delivery/collection of equipment, and providing exceptional support to customers within the organisation.
To succeed in this role, you will need excellent written and verbal communication skills, as well as a people-focused approach to working with colleagues. You will also have a passion for delivering high-quality solutions and a commitment to ensuring seamless integration with existing systems.
The successful candidate will have a proven track record of providing first-class technical support, with the ability to troubleshoot complex issues and resolve problems efficiently. If you are a motivated and detail-oriented individual who enjoys interacting with others, we encourage you to apply.
About the Role:
">- ">
- Manage the lifecycle of all Mac computers, including deployment, maintenance, and decommissioning.">
- Provide exceptional technical support to customers, resolving issues efficiently and effectively.">
- Develop and maintain accurate inventory records, ensuring timely delivery and collection of equipment.">
- Collaborate with colleagues to achieve shared goals and objectives.">
Benefits:
">- ">
- A generous pension package.">
- Private healthcare.">
- A range of other benefits.">
About Us:
">We are committed to diversity and inclusion, with a focus on recognising and investing in society, fighting racial injustice, and setting ambitious targets for representation.
">We've adopted hybrid working, allowing employees to split their time between unique office spaces and working from home. Our campus offers 13 subsidised restaurants, cafes, and a Waitrose on site.
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