
Technical Support Specialist
9 hours ago
The role of Technical Support Engineer is to deliver a seamless support experience leveraging AI technology.
This position offers flexibility, enabling up to 100% remote work.
Key Responsibilities:- Resolve customer technical issues through troubleshooting tools and practices.
- Develop technical and professional proficiency to resolve customer issues.
- Identify potential product defects and contribute to product improvements.
- A strong understanding of Microsoft 365 Compliance workloads, including Sensitivity Labels, Retention policies & records management, eDiscovery workflows, and DLP configuration.
- Proficiency in PowerShell and familiarity with reading message traces, audit logs, and telemetry.
- Experience supporting or using Microsoft 365 Defender, Security & Compliance Center.
- Hands-on experience with Graph API for compliance data access.
- Knowledge of Information Barriers, Insider Risk policies, or Communication Compliance.
- Familiarity with Exchange Online Protection (EOP) or Defender for Office 365.
- Microsoft certifications: SC-400, SC-200 / SC-300 or equivalent experience.
-
Technical Support Specialist
9 hours ago
Tasmania, Australia beBeeCybersecurity Full time $90,000 - $180,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical knowledge and excellent problem-solving skills.Key Responsibilities:Troubleshoot and resolve customer technical issues using troubleshooting tools and practices.Develop and maintain in-depth knowledge of products...
-
Technical Support Specialist
7 days ago
Tasmania, Australia beBeeCustomerSupport Full time $84,000 - $138,000Technical Support SpecialistThe ideal candidate will possess strong technical expertise and excellent communication skills to provide exceptional customer support. This role involves resolving complex technical issues, collaborating with cross-functional teams, and leveraging troubleshooting tools to deliver timely and effective solutions.Key...
-
Senior Technical Support Professional
2 days ago
Tasmania, Australia beBeeTechnical Full time $95,000 - $115,000Technical Support SpecialistThis support role is focused on delivering seamless customer experiences worldwide.About the PositionWe are seeking a Technical Support Specialist to own, troubleshoot and solve complex customer technical issues. This position requires strong problem-solving skills, collaboration, research skills, and a deep understanding of...
-
Remote Technical Support Specialist
2 days ago
Tasmania, Australia beBeeTechnical Full time $90,000 - $123,000Technical Support SpecialistThis role empowers customers to accelerate business value through customer experiences. We drive cross-functional alignment and execution, ensuring we exceed expectations in every interaction.Key Responsibilities:Issue Resolution: Own, investigate, and solve technical issues, collaborating across teams and leveraging...
-
Technical Engineering Specialist
2 days ago
Tasmania, Australia beBeeTechnicalEngineering Full time $104,000 - $125,500Job DescriptionThe Technical Engineering Specialist plays a vital role in delivering exceptional technical support experiences to our customers. This individual will be responsible for investigating and resolving complex technical issues, collaborating with cross-functional teams, and leveraging troubleshooting tools and best practices.This specialist will...
-
Technical Support Specialist
6 days ago
Tasmania, Australia beBeeTechnical Full time $80,000 - $120,000Satisfy your passion for delivering customer success in this challenging role as a Technical Support Engineer.This position will give you the opportunity to hone your problem-solving, collaboration and research skills, and develop your technical proficiency.ResponsibilitiesYou will own, investigate and solve customer technical issues, collaborating within...
-
Chief Technical Support Expert
2 days ago
Tasmania, Australia beBeetechnical Full time $120,000 - $140,000About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing top-notch support to our customers.">Key ResponsibilitiesYou will be responsible for owning, investigating, and resolving complex customer technical issues.Act as an advisor to the...
-
Technical Support Specialist
2 days ago
Tasmania, Australia beBeeCustomerService Full time $80,000 - $100,000About the RoleWe're seeking a highly skilled professional to provide exceptional customer service and technical support to our clients.The ideal candidate will possess excellent communication skills, a strong passion for technology, and a proven track record of resolving complex issues.This is an exciting opportunity to join our team and contribute to...
-
Windows Technical Support Expert
7 days ago
Tasmania, Australia beBeeExpert Full time $90,000 - $120,000Job Title:Technical Support SpecialistRole Overview:This is a key role in delivering expert technical support for Windows commercial devices and deployment scenarios.Key Responsibilities:Investigate and resolve complex customer technical issues, providing guidance to customers and collaborating across teams.Develop communities and share knowledge through...
-
AI Technical Support Specialist
2 weeks ago
Tasmania, Australia beBeeTechnical Full time $101,120 - $158,181Technical Support Engineer RoleThis is a highly technical position that involves owning, troubleshooting and solving customer technical issues using Microsoft's AI technology.As a member of the Customer Service & Support team, you will be part of a collaborative environment that builds trust and confidence for every person and organization through delivering...