
Technical Support Specialist
18 hours ago
We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical knowledge and excellent problem-solving skills.
Key Responsibilities:- Troubleshoot and resolve customer technical issues using troubleshooting tools and practices.
- Develop and maintain in-depth knowledge of products and services.
- Collaborate with peers and cross-team partners to resolve problems and improve processes.
- Identify potential product defects and escalate for resolution, contributing to product improvements.
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support experience; OR 5+ years of technical support experience; OR equivalent experience.
- A proactive, collaborative approach to anticipate, prevent, and mitigate cybersecurity threats.
- Opportunity to work with a variety of products and technologies.
- Chance to develop and enhance technical skills through training and readiness.
- Collaborative team environment with opportunities for growth and development.
-
Technical Support Specialist
1 week ago
Tasmania, Australia beBeeCustomerSupport Full time $84,000 - $138,000Technical Support SpecialistThe ideal candidate will possess strong technical expertise and excellent communication skills to provide exceptional customer support. This role involves resolving complex technical issues, collaborating with cross-functional teams, and leveraging troubleshooting tools to deliver timely and effective solutions.Key...
-
Senior Technical Support Professional
2 days ago
Tasmania, Australia beBeeTechnical Full time $95,000 - $115,000Technical Support SpecialistThis support role is focused on delivering seamless customer experiences worldwide.About the PositionWe are seeking a Technical Support Specialist to own, troubleshoot and solve complex customer technical issues. This position requires strong problem-solving skills, collaboration, research skills, and a deep understanding of...
-
Remote Technical Support Specialist
2 days ago
Tasmania, Australia beBeeTechnical Full time $90,000 - $123,000Technical Support SpecialistThis role empowers customers to accelerate business value through customer experiences. We drive cross-functional alignment and execution, ensuring we exceed expectations in every interaction.Key Responsibilities:Issue Resolution: Own, investigate, and solve technical issues, collaborating across teams and leveraging...
-
Technical Engineering Specialist
2 days ago
Tasmania, Australia beBeeTechnicalEngineering Full time $104,000 - $125,500Job DescriptionThe Technical Engineering Specialist plays a vital role in delivering exceptional technical support experiences to our customers. This individual will be responsible for investigating and resolving complex technical issues, collaborating with cross-functional teams, and leveraging troubleshooting tools and best practices.This specialist will...
-
Technical Support Specialist
6 days ago
Tasmania, Australia beBeeTechnical Full time $80,000 - $120,000Satisfy your passion for delivering customer success in this challenging role as a Technical Support Engineer.This position will give you the opportunity to hone your problem-solving, collaboration and research skills, and develop your technical proficiency.ResponsibilitiesYou will own, investigate and solve customer technical issues, collaborating within...
-
Technical Support Specialist
18 hours ago
Tasmania, Australia beBeeCompliance Full time $94,330 - $124,990Job OpportunityThe role of Technical Support Engineer is to deliver a seamless support experience leveraging AI technology.This position offers flexibility, enabling up to 100% remote work.Key Responsibilities:Resolve customer technical issues through troubleshooting tools and practices.Develop technical and professional proficiency to resolve customer...
-
Chief Technical Support Expert
2 days ago
Tasmania, Australia beBeetechnical Full time $120,000 - $140,000About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing top-notch support to our customers.">Key ResponsibilitiesYou will be responsible for owning, investigating, and resolving complex customer technical issues.Act as an advisor to the...
-
Technical Support Specialist
2 days ago
Tasmania, Australia beBeeCustomerService Full time $80,000 - $100,000About the RoleWe're seeking a highly skilled professional to provide exceptional customer service and technical support to our clients.The ideal candidate will possess excellent communication skills, a strong passion for technology, and a proven track record of resolving complex issues.This is an exciting opportunity to join our team and contribute to...
-
Windows Technical Support Expert
1 week ago
Tasmania, Australia beBeeExpert Full time $90,000 - $120,000Job Title:Technical Support SpecialistRole Overview:This is a key role in delivering expert technical support for Windows commercial devices and deployment scenarios.Key Responsibilities:Investigate and resolve complex customer technical issues, providing guidance to customers and collaborating across teams.Develop communities and share knowledge through...
-
AI Technical Support Specialist
2 weeks ago
Tasmania, Australia beBeeTechnical Full time $101,120 - $158,181Technical Support Engineer RoleThis is a highly technical position that involves owning, troubleshooting and solving customer technical issues using Microsoft's AI technology.As a member of the Customer Service & Support team, you will be part of a collaborative environment that builds trust and confidence for every person and organization through delivering...