CRM Systems Manager

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $95,000 - $110,000
Job Title:

Customer Relationship Management Specialist

Job Description

This role is crucial to the effective operation of our CRM systems, supporting sales and marketing teams as well as customer service. You will manage and maintain the HubSpot CRM platform, ensuring it is configured, customised, and utilised to its full potential.

Your responsibilities will include maintaining data integrity, optimising workflows, and providing user support and training. You'll also collaborate across departments to tailor the CRM to business needs, manage user access and security, and deliver insights through reporting and dashboards.

With a focus on automation and continuous improvement, enhancing operational efficiency and customer engagement for our sales team.

Key Responsibilities:

  • Configure and maintain the CRM system, ensuring smooth operation and user access management
  • Maintain accurate and reliable customer data through regular audits, deduplication, and clean-up process.
  • Provide ongoing user support, and training to improve CRM adoption and usability
  • Point of contact for all users for onboarding and CRM troubleshooting
  • Create and maintain documentation (technical and user guides) outlining configurations and best practices
  • Customise the CRM with tailored fields, workflows, and reports to meet business needs
  • Collaborate with internal teams to align CRM functionality with departmental workflows
  • Manage user permissions and ensure the security of sensitive data
  • Build and maintain dashboards and reports to track customer behaviour and business performance
  • Develop and optimise marketing automations, journey flows, and segmentation strategies
  • Monitor and support integrations with connected systems and tools

Required Skills and Qualifications

You're a diligent CRM professional with at least two years of hands-on experience managing HubSpot or a similar platform like Salesforce. With strong technical skills in workflows, automation, templates, reporting, and user management, you're the dependable go-to person for our sales team—focused on improving efficiency and delivering impactful customer engagement solutions.

You're proactive, organised, and thrive in a collaborative environment, supporting teams and refining processes. Your excellent verbal and written communication and problem-solving abilities make you an invaluable asset. CRM certifications or qualifications are preferred, but not crucial.

Benefits

At our company we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, flexible and dependent on the successful candidate's individual skills and experience.

Others

Are you the right fit for this role and our team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

  • CRM System Manager

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $65,000

    Key CRM PositionThis is a pivotal role within our organization, central to the effective operation of our CRM systems. It supports sales as well as marketing and customer service teams.ResponsibilitiesWe require someone to configure and maintain the CRM system, ensuring smooth operation and user access management.The ideal candidate will be able to maintain...

  • Crm System Administrator

    5 days ago

    Melbourne, Victoria, Australia beBeeCrm Full time $80,000 - $100,000

    Job Title: Crm System AdministratorWe are seeking a diligent crm professional with experience managing hubspot or similar platforms to join our team.The ideal candidate will be proactive, organised and thrive in a collaborative environment, supporting teams and refining processes.This role is central to the effective operation of our crm systems, supporting...

  • CRM Systems Administrator

    1 week ago

    Melbourne, Victoria, Australia beBeeCRM Full time $60,000 - $65,000

    Job DescriptionThis role is crucial to the effective operation of our CRM systems, supporting sales, marketing, and customer service teams.You will manage and maintain the HubSpot CRM platform, ensuring it is configured, customised, and utilised to its full potential.Your responsibilities include maintaining data integrity, optimising workflows, and...

  • Crm System Developer

    3 days ago

    Melbourne, Victoria, Australia beBeecrm Full time $90,000 - $140,000

    Crm SpecialistAt our organization, we are seeking a skilled professional to fill the role of Crm Specialist. This position is responsible for delivering business transformation and product development rooted in digital strategy, experience design, and engineering.About this Role:We are looking for a highly motivated and experienced individual to lead the...

  • Crm Specialist

    3 days ago

    Melbourne, Victoria, Australia Orion Systems Integrators, Inc. Full time

    Melbourne, Victoria, AustraliaOrion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients...

  • CRM Systems Administrator

    13 hours ago

    Melbourne, Victoria, Australia beBeeBusiness Full time $60,000 - $65,000

    Job Description:This role is central to the effective operation of our CRM systems, supporting sales as well as marketing and customer service teams. You will manage and maintain the HubSpot CRM platform, ensuring it is configured, customised, and utilised to its full potential.Responsibilities include maintaining data integrity, optimising workflows, and...

  • CRM System Administrator

    1 week ago

    Melbourne, Victoria, Australia beBeecrm Full time $80,000 - $100,000

    Job Title: CRM System AdministratorThis role is critical to the seamless operation of our sales and marketing teams, requiring a diligent professional with expertise in managing HubSpot or similar platforms.About YouYou must have at least two years of hands-on experience managing HubSpot or Salesforce, with strong technical skills in workflows, automation,...

  • CRM System Architect

    3 days ago

    Melbourne, Victoria, Australia beBeeDynamics Full time

    Dynamic CRM SpecialistWe are seeking a skilled Dynamic CRM Specialist to join our team on a contract basis. This exciting opportunity will allow you to leverage your expertise in the Dynamics 365 platform to deliver high-quality solutions for our clients.Job Description:As a Dynamic CRM Specialist, you will be responsible for designing and developing systems...

  • CRM Data Manager

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $65,000

    Job Title: CRM Sales Support CoordinatorThis is a crucial role within our organization, focused on the effective operation of our CRM systems. The successful candidate will be responsible for managing and maintaining the HubSpot CRM platform, ensuring it is configured and utilized to its full potential.Key responsibilities include:Configure and maintain the...

  • CRM Manager

    2 days ago

    Melbourne, Victoria, Australia Just Digital People Full time $104,000 - $130,878 per year

    JDP are working with a growing fintech business that's reshaping how Australians engage with their money. The company is scaling quickly and offers an exciting opportunity to join at a pivotal stage, where your work will directly influence customer engagement, retention, and growth. About the role As CRM Marketing Manager, you'll take the lead on customer...