
Support Staff for Client Invoicing and Administration
2 weeks ago
Legal Administrator Position
This role is ideal for a professional seeking career growth. You will support the Client Services Manager and Specialists with client invoicing and administration.
- Managing volume end to end client invoice processing including edits, write offs, reversals and dispute resolution in line with strict service standards and billing rules
- Generating files and ensuring prompt submission through clients portals
- Setting up and maintaining users in clients portals
- Setting up delayed split invoices and tracking of matters
- Ensuring proper setup of new clients including rate and guideline management
- Entering and maintaining client agreed discounts and alternative arrangements in the firm's system
- Providing general support to the Client Services team to ensure timely processing of a high volume of invoices
- Assisting with the new matter opening process ensuring all critical data and client specific rules and billing groups are captured and consistent
- Updating internal systems with client updates, including SharePoint, names, addresses, contacts
- Ensuring timely resolution of invoicing issues and assisting with debtor management
- Generating, finalising & sending cost agreements to insureds in consultation with the legal team
- General administrative duties - including updating the client database and internal email distribution lists
Qualifications
- Certificate in Studies desired but not essential
- High level knowledge of Excel
- A working knowledge of MS Word, PowerPoint and Adobe
- Knowledge of document management and billing systems
- Administrative support and billing experience gained in a law firm
- Insurance law exposure desired
- Experience communicating with clients
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