Claims Management Specialist
7 days ago
We are seeking a highly skilled Claims Management Specialist to join our team at DXC Technology Inc. as a PIAWE Specialist. In this role, you will be responsible for managing the end-to-end process of Pre-Injury Average Weekly Earnings (PIAWE) for injured workers in line with the Workers Injury Rehabilitation Compensation Act.
Key Responsibilities- Liaise with internal and external stakeholders, including injured workers, employers, and providers, to ensure seamless communication and collaboration.
- Provide detailed explanations to clients on the calculation of PIAWE and the factors considered.
- Utilize problem-solving skills with high attention to detail to resolve complex issues and ensure compliance with relevant legislation and industry codes.
- Maintain accurate records and documentation, and ensure timely completion of tasks and projects.
- Develop and maintain strong relationships with clients, stakeholders, and colleagues to ensure effective collaboration and communication.
- Strong analytical and problem-solving skills, with the ability to interpret payroll data, EBA's, and contracts of service.
- Previous experience in customer service and administration, with a background in working within/understanding of legislative requirements and guidelines.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
- Australian citizenship or permanent residency.
DXC Technology Inc. is a leading provider of IT services and solutions, helping global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
We are committed to building better futures for our customers, colleagues, environment, and communities, and foster a culture of inclusion, belonging, and corporate citizenship.
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