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Claims Management Specialist
2 months ago
Job Title: Claims Management Specialist
Job Summary:
We are seeking a highly skilled Claims Management Specialist to join our team at DXC Technology Inc. As a Claims Management Specialist, you will play a critical role in providing technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim's technical and legal aspects.
Key Responsibilities:
- Deliver prompt and effective specialist technical claims advice to Case Managers
- Work together with the Case Manager to provide guidance and support to maximize outcomes
- Provide guidance and lead discussions on technical aspects of the claim with stakeholders
- Ensure compliance with all legislation, industry codes, and company policies
- Actively monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes, and modifications
- Identify opportunities to review, develop, and modify processes, procedures, standards, and guidelines that support innovation, improved performance, and improved customer experience
- Assist the Case Manager in conducting the ongoing 'risk assessment' and segmentation of claims through case conference process
- Work closely with the Claims Officers, Case Manager, and Injury Management Advisor to assist in developing a strategic case management action plan for each claim
Requirements:
- Sound technical knowledge, including legal qualifications and/or minimum of 3 years' experience in claims management (Case Manager) and/or a minimum of 3 years as a law clerk or paralegal in the statutory personal injury field
- Strong working knowledge of the NSW Workers Compensation Act 1987
- Flexibility and ability to adapt to change
- Demonstrated experience in supporting Claims Officers coaching, decision making, and technical claims management
- Ability to follow the rules and regulations
- Demonstrated ability to work towards set targets and compliance measures
About Us:
DXC Technology Inc. is a leading provider of IT services and solutions. We help global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
Our Culture:
We are committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship. We put this to action by developing and implementing societal initiatives within our Social Impact Practice.
Equal Opportunity Employer:
DXC Technology Inc. is an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.
